7 support issues
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Lord Magnus Kronberg
Dec 21, 2022
"1st badge"/founders badge prevents user from joining keyword raffle
Staff, Admin, Mod and User checked, keyword set, case sensitive, antispam, min bits, subscribed time and luck are all off.
Everyone can join, except from the ones that has a founder badge.
Instructing them to go to settings and hide the founder badge allows them to join.
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Dolly Bubblekins
Apr 28, 2022
Winner not announced in chat
I had a winner message set up for the person who wins the roll. I tried various entries to see if it was an issue on my end ("@{name}, you win", "Congrats {name}, you win", "You've won!", and just "{name}"). I checked and unchecked the Announce Winner option. The winner is never announced in chat. I doublechecked the open Twitch stream as well as the chat box on the roll page.
I tried it with keyword, all and active only modes. I'm signed in with my Twitch account that I'm streaming with. No error messages.
Using Chrome V. 100.0.4896.127 (Official Build) (64-bit)
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Kristi Ambrose
Jun 3, 2021
Hm "www.twitch.tv refused to connect."
This is not working for me. Tried updated Chrome and updated Edge. Keep getting the same error.
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Justin Germino
Nov 27, 2020
Update Extension to append ?parent=www.twitch.tv after channel name
Please update extension so that it automatically appends ?parent=www.twitch.tv after the channel name you enter so the Twitch chat iframe works.
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Alex Protostar
Nov 6, 2020
"1st" subscriber badge not recognised as user subscribed
when someone with a "1st" subscriber badge enters (one of the first 20 subs of a channel) the badge isnt recognised as someone who is subbed so they likely are excluded from the luck multiplier
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Anthony Walters
Aug 13, 2020
Chat embeds still not working
Chat embeds not working on extension still.
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Mikhael DeVille
Jun 13, 2020
Error
Getting a Whoops! This embed is misconfigured. error when using this extension
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