LaunchNotes Control
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Overview

Make it simple for your entire team to collect and organize your customer feedback.

Collect feedback from anywhere and everywhere across the web with LaunchNotes Control. Using this extension makes it simple for your entire team to collect and organize your customer feedback and insights by selecting it in Chrome and then opening the extension. Key Features: - Interactive feedback recording: Effortlessly record customer feedback in two convenient ways: highlight relevant text directly on web pages or type feedback within the extension, providing flexibility and ease of use. - Capture source URL: Every time feedback is submitted through LaunchNotes Control, it automatically includes a link to the source page's URL. This feature integrates seamlessly with support tools like Intercom and Zendesk, ensuring that the original ticket URL is linked with the feedback for team reference and follow-up. - Attribute feedback source: Assign an owner to the feedback to keep them in the loop throughout the life of the feedback item - from consideration to commitment to release. - Assign criticality: Choose the level of importance of the feedback item for more effective filtering and prioritization. - Attach feedback to work items: Indicate the appropriate work item the feedback is related to - an announcement, a roadmap item, or an idea. Elevate your customer feedback management with LaunchNotes Control, designed to streamline the process of gathering feedback and documenting customer insights directly from the web.

5 out of 54 ratings

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Review's profile picture

Josh FranzenFeb 5, 2024

Currently we're using a Slack workflow so our sales, support, and customer success teams can submit feedback they're hearing from customers within a product feedback channel in Slack (collected in a Google Sheet). With LaunchNotes Control, we'll be able to save our customer facing teams time and clicks on getting customer feedback back to those of us in product. No more copying and pasting, opening Slack, navigating to the right channel and executing the workflow!

1 person found this review to be helpful

Details

  • Version
    1.0.5
  • Updated
    April 19, 2024
  • Size
    532KiB
  • Languages
    English
  • Developer
    Shiny Planes Inc.
    440 N Barranca Ave #3304 Covina, CA 91723 US
    Website
    Email
    help@launchnotes.io
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

LaunchNotes Control has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

LaunchNotes Control handles the following:

Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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