6,999 support issues

For additional help, check out the developer's support site.

  • All
  • Questions
  • Suggestions
  • Problems

Joe Feldstein

Jan 15, 2025

lastpass

I can not get it to load and populate passwords. Looks like lots of people having same issues

PLEASE HELP

Elna Reese

Jan 14, 2025

Extension will not work

It will not do anything.

Pritika Roy

Jan 13, 2025

Google Chrome Extension Wont Work

I have tried to remove extension, restart browser and re install extension, but it is still a black icon and does not show a way to sign in and use it. Please help!

Heather Musgrave-Poling

Jan 13, 2025

Unable to login via mobile or desktop versions

Unable to login using the account recovery that is setup and unable to get to a live person or someone to answer my emails. This is not good customer service and I would like to have this resolved today. Please contact me.

Ian Gray

Jan 11, 2025

LastPass Error

Cannot load extension with file or directory name _metadata. Filenames starting with "_" are reserved for use by the system.

Mark Dick

Jan 8, 2025

Launch no working

The launch button does not work on any sites.

Kim Storz

Jan 8, 2025

Extension stopped working

My Last Pass extension quit working in Chrome. I removed it, and went to install again and now it does nothing but spin when you try to download.

Agnes Selvita

Jan 7, 2025

Cannot copy paste

Copy'ing from password generator or vault's "copy password", or anything that has to do with copy, failed. When I try to paste, nothing was copied.

Marc Bouman

Jan 5, 2025

Unable to update lastpass in Chrome and current version does not fill in info automaticall

I am now using a Windows 11 computer. I use LastPass in Chrome and Firefox. Now it appears I can not update LastPass in Chrome. The version I have is: 4.114.0. I look at the download page but don't see where I can download an update. My Firefox shows 4.137.2. Help Please!!! Thanks

Paula Lopez Hlade

Dec 31, 2024

extension not working

Used to work brilliantly, but as of today, does not prompt for or save passwords and does nothing when clicked now.

Google apps