8 support issues
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MavericK
May 9, 2023
Safe Web Password Protection
Hi there, could you please enable password protection for removal of extension from chrome. My kids are clever, they just go to extensions in chrome and remove the extension. Im almost 100% sure this option was enabled not that long ago but for some reason that option is no longer there. Could you please fix this asap, i would be forever grateful :-)
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Igor Arnautovic
Apr 19, 2023
Please update the Firefox version
Can you update the Firefox version, please? Last update was 2 years ago.
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Matt Andersen
Mar 14, 2023
Improper filtering
The Iowa Standard and The Iowa Torch, both news and opinion websites, were suddenly listed as blocked and the reason was listed as "uncategorized". While they have currently been discussing news dealing with LGBT issues and such, is it the algorithm causing this or was a change made in the code to exclude these kind of websites? They are not pornographic or improper, unless discussing necessary issues is somehow "pornographic". Please advise or address. Thank you.
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David Woodward
Jun 10, 2021
No options page
How do you get to the Options page? I don't have any way to customize it after the installation on ie. There is no "options" link or button.
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Our School
Jan 5, 2021
doesn't work
The extension no longer works in chrome. Blacklist websites open normally.
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Sarah Kingbird-Taublieb
Jul 1, 2020
forgot password
Hi, Is there a way to reset my password?
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Horsham Charsleys
Jun 3, 2020
Whitelist-only
I'd like to block all websites that aren't explicitly whitelisted. Is there a way to set this up?
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Riad Joseph
Jan 25, 2019
School website to categorize and mark as safe
Hi there, thank you for developing this and putting it out there for every parent to use.
We have a school and its website is forestinternationalschool.com; KidsSafe chrome extension has flagged it as uncategorized and not safe.
Any idea what could have triggered that please so I could adjust the website accordingly?
The school's website is safe for kids, actually kids are encouraged to visit it with their guardian's help/approval.
In my settings I had ticked "forbid uncategorized". So what can i add to the school's website that would allow your extension to recognize it as safe, please?
Many thanks, looking forwards to your feedback.
Best regards
Riad for Forest International School Paris.
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