Item logo image for Freshdesk Attachment Preview

Freshdesk Attachment Preview

ExtensionFunctionality & UI
Item media 2 (screenshot) for Freshdesk Attachment Preview
Item media 1 (screenshot) for Freshdesk Attachment Preview
Item media 2 (screenshot) for Freshdesk Attachment Preview
Item media 1 (screenshot) for Freshdesk Attachment Preview
Item media 1 (screenshot) for Freshdesk Attachment Preview
Item media 2 (screenshot) for Freshdesk Attachment Preview

Overview

Preview attachments in Freshdesk before uploading

Freshdesk Attachment Preview is a powerful productivity extension designed to streamline your customer support workflow. It allows you to seamlessly preview ticket attachments (PDFs and Images) directly within the Freshdesk interface without having to download them to your computer. Key Features: - Inline Preview: Adds a convenient "eye" icon next to both drafted attachments and previously uploaded files in the ticket history. - Broad Support: Previews PDF documents and standard image formats (PNG, JPG, JPEG, GIF, WEBP) directly in a beautiful popup modal. - Smart Fetching: Intelligently bypasses forced download headers to ensure PDFs stored on external servers render perfectly inline. - Native Feel: The UI is carefully designed to blend 100% with Freshdesk's native styles and action bars. Save time and keep your local downloads folder clean from temporary support files!

Details

  • Version
    1.5
  • Updated
    August 2, 2026
  • Offered by
    TRUEBPM VIETNAM
  • Size
    415KiB
  • Languages
    English
  • Developer
    Email
    trung.le@truebpm.vn
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Manage extensions and learn how they're being used in your organization
The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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