10 support issues
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- Questions
- Suggestions
- Problems
Valerio Iannucci
Nov 6, 2022
PDF in queue not opening
When i try to open a pdf appears the error message "Sorry, we weren't able to parse that article". On the mobile apps the pdf open in the intended way
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Sebin Thomas
Nov 2, 2022
Conflict with Dashlane Browser Extension
Dear Team,
Your browser extension and app are fantastic. I really appreciate you making it free. The only issue I have is that the matter chrome/safari extensions prevents the dashlane (https://www.dashlane.com/) auto login from functioning. I must therefore continually enable and disable the extension. If you can resolve the problem, it would be awesome. Thanks,
Sebin
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Victor O'Rear
Oct 10, 2022
Extension goes to https://web.getmatter.com/ instead of https://web.getmatter.app/
Links to access help, feedback or saving to Matter do not work unless the URL is changed
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Tyler Owens
Sep 2, 2022
Breaks Dashlane
Having Matter enabled as an extension, breaks any ability to use my password manager, Dashlane.
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Doug Avery
Jun 22, 2022
Breaks browser "forward" on some sites
After installing the Chrome extension (no more setup, just installing) I'm noticing a problem with websites that use Pushstate history, like GitHub, Slack, Duolingo, etc:
For example, go to https://github.com/nodejs/node/pulls and click any pull request, then click "Back" in your browser. The "Forward" button disappears, you can no longer go forward to the pull request you just viewed.
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Federico Goldsztein (fede777)
Feb 10, 2022
Lot of bugs
I'm having a couple of bugs when this extension is activated.
- It doesn't remember my theme of choice, for some reason it goes back to dark all the time
- The most annoying one, half the times I press R, it triggers the Reader Mode, even though I do not have the shortcut enabled.
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Susan Pearson - Creative Fibro
Feb 7, 2022
No QR Code is displayed
As two other people have described when you install the extension there is no QR code to scan. I have closed Chrome and reopened it. There is literally just the M icon in the bar. It does nothing if you left click it and the right menu gives you the settings at there is no option to generate a QR code anywhere so at the moment it is unusable.
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Daniel Marcinkowski
Jan 20, 2022
The white icon is not well-visible with a light theme
The icon should change color based on the browser's appearance
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Chris Ryder
Jan 2, 2022
QR code
From my iPhone I followed the Matter instructions to download the Matter extension and install, which I have done. The last instruction says 'Scan QR code', this code is not visible from the browser and it seems the extension doesn't work. Can you help? Thanks Chris
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Cheng Peng
Dec 24, 2021
Does nothing when clicking on the icon
Does nothing when clicking on the icon
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