Klaus
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Overview

Give feedback on your customer support conversations.

Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention. -> Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX. Use our Chrome extension to review conversations in any online environment, track received ratings and feedback.

5 out of 55 ratings

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Andreas J. VirkusFeb 26, 2024

Very customizable with the dragging/resizing of the popup and works with our multiple different systems seamlessly! Allows us to stay within our helpdesk and not hop between tabs.

2 out of 2 found this helpful
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Henri RaadiJul 26, 2023

Works well with our setup

Review's profile picture

Triin IlvesFeb 16, 2023

It's simple and it works!

Details

  • Version
    2.2.2
  • Updated
    May 25, 2024
  • Offered by
    Zendesk QA
  • Size
    841KiB
  • Languages
    English (UK)
  • Developer
    Qualitista OÜ
    Vana-Lõuna 39 Office #11 Tallinn 10135 EE
    Email
    tools@klausapp.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Klaus has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Klaus handles the following:

Web history

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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