Zendesk QA
6 ratings
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Overview
Give feedback on your customer support conversations.
Go beyond conventional QA with Zendesk QA – the AI-powered quality assurance solution that helps companies automate QA operations and solidify customer relationships through excellent CX. Use our Chrome extension to securely give feedback on your customer support interactions anywhere – in your help desk, on social channels, or wherever else they may happen. Run an effective QA process, coach agents, and boost customer retention.
4.5 out of 56 ratings
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Michael DirvenSep 7, 2024
Good when it works. It does that about half of the time.
Andreas J. VirkusFeb 26, 2024
Very customizable with the dragging/resizing of the popup and works with our multiple different systems seamlessly! Allows us to stay within our helpdesk and not hop between tabs.
Henri RaadiJul 26, 2023
Works well with our setup
Details
- Version2.3.4
- UpdatedNovember 7, 2024
- Offered byZendesk QA
- Size825KiB
- LanguagesEnglish (United States)
- DeveloperQualitista OÜ
Vana-Lõuna 39 Office #11 Tallinn 10135 EEEmail
tools@klausapp.com - TraderThis developer has identified itself as a trader per the definition from the European Union.
Privacy
Zendesk QA has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Zendesk QA handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site