19 support issues
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K Pham
Mar 7, 2025
Quick Request About Your Awesome Chrome Extension!
Hi there!
I hope you're doing well! I just wanted to say a huge thank you for creating the Chrome extension. I've been using it for years, and it’s been such a huge help!
I noticed it was removed from the store last week, and I’m missing it. Do you think you could update it, or is there a way I could get a copy to install on my own? I appreciate your support!
My email address is kykhoipham@gmail.com
Thanks so much!
Best wishes,
Khoi Pham
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Robert Smith
Mar 6, 2025
Great program
Any way to make it work now that google has updated there settings?
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Sean Marholm
Oct 31, 2024
It stopped working
Despite authorising "device", it doesn't sync.
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James Mann
Jan 15, 2024
Desperately needs an infinite scroll table
I'm constantly fetching the links for 20+ items and the 5 item paginated table is super cumbersome.
It would be incredible if the table could infinite scroll and autoload more items as you scroll.
Or at the very least, give an option to show more than 5 items in the table.
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Mislav Paparella
Nov 11, 2022
[MacOS Ventura] Adding Google Chrome to Login Items
When I have this extension enabled Google Chrome adds itself to the Login Items on MacOS. Some other extension are reported to cause the same issue. Can you please investigate why this happens and if possible fix the issue.
Thank you for a great extension and for listening!
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Marc Doni
Oct 7, 2022
I'm in an endless loop of authorizing this extension with my real debrid account
This extension worked for a day and then kept prompting me to reauthorize. I've done it like 10 times, and every time i go back to the extension, it's still prompting me to re-authorize. Also, the contract date for it is saying 5/11/22? Please help! Thanks!~
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Ni No
Feb 1, 2022
Issue with Real Debrid not automatically selecting all files in torrent with multiple folders & subfolders
First of all, THANK YOU! I spent entire days this week devoted to developing solutions to bridge the gap between the Real Debrid torrent API and downloading the resolved links, only to discover this handy extension that makes my "automated" solution look like a Ruth Goldberg machine (silly pyLoad nonsense…although my approach probably does have potential for people who need a ton of torrents resolved).
On to the business at hand, there is an issue with Real Debrid not automatically selecting every file in a torrent to be resolved. I ran into the issue with a torrent that had multiple folders & subfolders, hundreds of files total. But when I passed the magnet link to RD via this RDDM extension, only the first twelve (the first folder and its subfolder I think). Totally missed the other folders entirely. I noticed it because there were obviously not enough download links in my clipboard/JDownloader to account for the whole torrent. I navigated to real-debrid.com/torrents and deleted the torrent from the resolver, then passed the magnet link again using the RDDM extension. I opened the real-debrid.com/torrents webpage again and immediately popped up the standard file selection menu, clearly showing unselected files within the torrent. I was able to simply manually select the files, so really not a big deal as issues go, but I figured I should report it anyways, just to be sure you were aware. All my other magnets were resolved in full, with all files being selected in every other case as I could tell. I presume the extensive hierarchy of the problematic torrent is to blame; none of the other torrent files I tested with the RDDM extension had more than one folder. I can send you screenshots & additional details if that would help.
Thanks for saving me oodles of time & energy with this thing though. Seriously, I already don't know what I would do without it. I tried several projects off GitHub and none of them were this easy/fast/efficient or able to use JDownloader. Kudos!
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Jay Rogers
Aug 12, 2021
Firefox
Please make this for firefox
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Joshua Villarreal
Feb 27, 2021
Firefox
This is the best extension I have on my browser. Are there any plans to add this to Firefox?
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Marius Schmidt
Feb 7, 2021
Stop Working after one Download
It was working well for one download, but after adding several more torrent the only thing the plugin does is showing me a loading bar and that's it.
https://gyazo.com/db10fbbf8c1c01b4bec9e961145c5aa4
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