3.1 out of 5
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Andrius SeputisMar 4, 2021
Worst product on the market. Like most of the users, i cant connect it. Stay away from Keepkey and Shapeshift. They are the worst, and i hope that soon they will be out of the business. They deserve it
Don DikaioJan 31, 2021
I hope people are able to find these reviews before actually purchasing a device. I've gone through two devices because they just stop working. When you contact support they tell you to buy another device if they first one is not being recognized; how convenient for this company. This should be a class action lawsuit.
Frank LuzarJan 31, 2021
Havent even put any coins into the wallet. It wont even connect to my accounts. Ive had this wallet for about two years and never used it. Just set it up. It sucks.
Sadaf FaqiriJan 19, 2021
I got BTC on my wallet and cant connect, on shapeshift its marked that my wallet is empty...
Paul ConlonDec 22, 2020
Hardware great, software is the most frustrating, anxiety inducing mess you could imagine. Guaranteed not to work. Either it doesn't detect the device at all or hangs loading. I tried pairing the device to the beta shapeshift portal with KeepKey integration only to find that it wouldn't read any BTC assets. Put the recovery phrase into another wallet and all assets unsurprisingly show. It's a shame as the hardware is great but what use is that without reliable software. I'm over the stress an... Show more
Blake BurnsNov 23, 2020
Device just sits on "Loading Accounts for hours". Terrible product.
Rogelio ReyesNov 16, 2020
Keepkey does not work. He is stunned. I do not recommend it. I lost more than $ 200 dollars. Buying KK for cheap is expensive.
guy armoniOct 27, 2020
Worse Hardware Wallet I've ever used . don't buy it!!!
Regis McCallOct 25, 2020
WORST APP EVER FOR THE WORST PRODUCT EVER. This program works less than 25% of the time. The other 75%, the screen is stuck on "Loading account balance" and never proceeds. THIS IS THE SAME ACROSS 4 DIFFERENT COMPUTERS. **STAY AWAY**
greatwolfJul 1, 2020
In terms of look and feel, I really like the device out of all the hardware wallets available out there; It has a premium feel, sleek simple design. KeepKey has a lot going for it. Unfortunately, a lot of its potential is wasted because this Chrome App hasn't received any meaningful updates in a long time. There's been loading problems on more than one occasion, limited altcoin support despite the device supporting it at the firmware level, lack of bug fixes etc. That's why I made a fork of... Show more