JustCall - Click To Call for CRM Tools
Item logo image for JustCall - Click To Call for CRM Tools

JustCall - Click To Call for CRM Tools

justcall.io
3.9(

38 ratings

)
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Overview

Click to call phone numbers available on any web page. Make & receive more sales calls, track all calls.

TERMS and PRIVACY POLICY By using this Chrome Extension, you agree to the JustCall Terms & Conditions available at https://justcall.io/terms and Privacy Policy available at https://justcall.io/privacy DATA & COOKIE USE DISCLOSURE: In addition to data use information mentioned in our privacy policy, this extension reads your JustCall cookies to ensure that you logged in your JustCall account. If you are logged in, we use this information to fetch your phone numbers to allow you to make and receive phone calls and texts from any Chrome tab. CHROME PERMISSION USAGE DISCLOSURE: This chrome extension requires following permissions from your Chrome browser: 1. contextMenus: Used to give you an open to right click and select any phone number to make calls and send sms. 2. storage: Used to save your cookie in local storage so that we don't request cookies every time. Also, to store you audio device settings to ensure that you are using the right Input and Output Audio Device while answering your phone calls. 3. cookies: Used to read your JustCall cookies to ensure that you are logged in to use your JustCall account (as mentioned in Data Use Disclosure) 4. notifications: Used to send you notification for incoming phone call and sms DISCLAIMER: This extension uses Google Analytics to collect extension usage statistics to help improve user experience. If you want to opt-out of Google Analytics tracking, please visit http://tools.google.com/dlpage/gaoptout or you can set up a filter in Adblock Plus or similar ad blocker tools like AdBlock, uBlock or Adblock Pro. ================================================ ABOUT THIS EXTENSION JustCall Chrome Extension works with your JustCall.io account. It allows you to add click to call and click to text buttons beside valid phone numbers in your CRM (that JustCall integrates with). It also notifies you when there is an incoming phone call on your JustCall phone number. You can answer incoming calls directly from your Chrome browser. Requirement: This extension requires JustCall.io paid account. Pricing starts at $25/user/month. ================================================ CHANGE LOG: v11.4.5 1. Fixed c2c and c2t icons in Hubspot tabular view of contacts/companies 2. Fixed c2c and c2t icons in Keap/Infusionsoft's contact list view v11.4.2 1. Fixes c2c and c2t icons in OnePageCRM 2. Fixes an issue with number formatting in ActiveCampaign CRM 3. Adds availability toggle in popup window v11.4.0 - Fixes an issue in C2C and C2T icons in Intercom v11.3.9 1. Adds click to call and text icons in Zoho CRM Plus 2. Fix Auto Dialer button disappearing in Zoho CRM Plus at times v11.3.8 - persistant notification for incoming calls v11.3.6 - Adds icons in PipelineDeals CRM v11.3.5 - Fixes calls and text icons in Zoho Recruit - Fixes calls and text icons in Nimble CRM - Redesigned settings page v11.3.4 -Fixed click to call and text icons in Freshsales -Fixed click to call and text icons in Outreach v11.3.3 -Fixed click to call and text icons in ActiveCampaign -Fixed click to call and text icons in Pipedrive v11.3.2 -Fixed click to call and text icons on deals page in ActiveCampaign v11.3.1 - CRM icons on call screens to open contacts directly in CRMs. - Host Permissions to Keap CRM - Fixed - Focussing on the already opened browser window instead of creating another window, when open Dialer button is clicked. - Autodialer button in Zoho CRM v11.3 - completely revamped version of the extension - get notified about the phone calls through ext icon in the ext bar beside address bar - get more information like previous calls etc from the extension itself - reduced permissions - extension URL permissions restricted to only the CRM that we integrate with v11.2.19 - Fixed Click to call and text icons for Intercom, Zoho CRM, Zoho Desk and LessAnnoying CRM - Added Icons next to custom phone fields in Ontraport v11.2.18 - Minor changes and code clean up v11.2.17 - activeTab permission dropped v11.2.15 - Minor changes related to icon size - Updated Calling library v11.2.14 - completely dropped permission requirements "management" and "all urls" - added data & cookie usage and permission usage disclosure in the description - added links to Terms and Privacy on dialer as well v11.2.13 1. Fixed an issue where click to call icons were not displaying in Front, FreshDesk and Hubspot CRM. 2. Fixed an issue where click to call icon opened a new tab instead of a new browser window 3. Fixed an issue where Extension Button in browser was picking up wrong number and feeding to our dialer. 4. Added Click to Call icons in Propertyware CRM 5. Added same page login in Sales force v11.2.11 - updated Twilio SDK for improved performance v11.2.2 - easier way to reload extension upon update - HubSpot click to call issue resolved v11.1.6 - Support for lower internet speeds - Better call quality & call connection speed v11.1.3 - Better integration with your audio devices. Get option to set audio devices for ringtone, for answering call etc - Improves call quality by routing audio via right device v11.0.0 - New Dialer - Autodialer + Zoho Integration v10.1.20 - Click To Call and Text Buttons For Groove 2.0 v10.1.2 - Click to call and text support for Copper v10.1.1 - Freshsales click to call v10.0.9 - Update regarding call status tracking v10.0.2-10.0.8 - Better CRM Integration and Call Logging v10.0.1 - Speed improvements - Click to call and click to text for Freshsales v9.1 - Check availability of team members before transferring calls v8.7 - Call merge and transfer to external numbers - Click to call and text for Freshsales v8.2-8.5: - Improvements in Click To Call Integrations with different CRMs - Small bug fixes v8.1 - Auto save call notes v8.0 - Performance improvements - Concurrent ringing fixed v7.5 - Pipedrive same page activtiy logging - Fixes multiple context menu bug v7.2 - Fixes for different cases that may cause issues with receiving incoming calls v7.0 - Open HubSpot Customer Profile directly from Incoming Call Window v6.2 - Front Native SMS Integration - Front Texting Plugin v4.9 - Synchroteam update v4.7 - IVR & Key Input Information during Incoming call v4.6 - Minimize your incoming call window while on a call v4.5 - Nimble CRM integration v4.3 - Killed some tiny bugs 👍 v4.1 & 4.2 - Disposition codes for integrations - Hold & Hold music for inbound and outgoing calls v4.0 - Better In-call UI - Get more information about caller during the call - Take notes while taking incoming calls - Improved call quality v3.8 - Read call notes right from your CRM dashboard v3.7 - Syncroteam Click to call and click to text buttons v3.6 - Click to call implemented for Zoho users v3.3-3.5 - Basic changes and click to call improvements v3.2 - Integrates with Synchroteam - make and receive calls v2.8 - Added GrooveHQ SMS integration v2.7 - Added Infusionsoft integration. Automatically log your call activities and SMS in your Infusionsoft CRM v2.6 - Improved Hubspot integration v2.4 - Improved Dialer v2.2 - Send SMS or Make calls directly from Pipedrive, Front, Intercom, Helpscout v2.0 - Send SMS directly from Pipedrive, Freshdesk, Helpscout, Front and other CRM and Helpdesks - Better handling of incoming calls when multiple chrome tabs are open - Bug fixes V1.9: - Added Click To Call Support for Pipedrive, Freshdesk V1.7: - UI fixes in receive call window - Performance improvement V 1.6: Receive phone calls from any tab. Get incoming call notification wherever you are on Chrome. V 1.5: 1. Click-to-call customer phone numbers in Freshdesk. 2. Select any phone number, right click and call with JustCall V 1.4: Faster number search on any web page. V 1.3: Added phone number count on JustCall icon. If extension finds clickable phone numbers on the web page, it shows the count. ============

3.9 out of 538 ratings

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James LorenziApr 29, 2024

absolute worst app I have ever used. If a call comes in it rings in 3 different places and if you hang up on each of them individually it might still be ringing.... where? Who knows It logs me out and I have to verify the log in almost every day I use the app. Even when I tell it to "remember the network" Our work flow of our entire office has suffered greatly from this sub-par product

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Evan EadieApr 26, 2024

The app has been declining in everything from call quality to functionality and is increasingly worse in customer service. Actively looking for other solutions.

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Office Eagle Eye RoofingSep 29, 2023

An app claiming to be easy, is not so easy. you need to login and it doesnt route to phone it routes to other software. Definetly not a good app fo easy calling.

1 person found this review to be helpful

Details

  • Version
    11.4.96
  • Updated
    May 13, 2024
  • Size
    977KiB
  • Languages
    English
  • Developer
    SaaS Labs Inc
    2035 Sunset lake road Suite B-2 Newark, DE 19702 US
    Website
    Email
    help@justcall.io
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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