Support: Just Not Sorry -- the Chrome extension
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Just Not Sorry -- the Chrome extension


74 ratings


70 support issues

For additional help, check out the developer's support site.

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Shree Jaiswal

Mar 16, 2023

Desktop Outlook app

Can I add this to my desktop outlook and how?

Sam Hasler

Mar 28, 2022 not supported

Please could you add to the list of urls the extension works on.

Rachel Gosch

Mar 8, 2021

Only partially works

I love the idea of this extension but it only seems to partially work for me. It underlines words in my emails but does not show the pop-up box explanation of why the word is being underlined. Is this a known issue?

Fiona Furlong

Dec 7, 2020

not seeing suggestions

Hi, I see the underlining but not the suggestions. how cna I fix it? I have chrome on a thinkpad.

Amalia Mark

Apr 19, 2020

Extension is breaking Gmail

Gmail is prevented from saving text body to drafts or emailing with any text in body. It is also causing long loading screens and preventing some emails from being opened in my inbox.

Klas Mellbourn

Apr 18, 2020

Extension has started breaking gmail

In the last couple of days I've had considerable problems in Gmail. E.g. not being able to press send when forwarding email. Loosing drafts of emails.
I have now determined that this extension is to blame, since the problems go away when I disable it.
Below is the console message that pops up when I press send

Uncaught S7a {message: "Error in protected function: Failed to execute 'qu…All' on 'Element': ':DC' is not a valid selector.", cause: DOMException: Failed to execute 'querySelectorAll' on 'Element': ':DC' is not a valid selector.
…, stack: "Error: Failed to execute 'querySelectorAll' on 'El…6p3c,Yns7ze,be,blMNCd,cm,e,p59Uie,zPd59e:1154:42)"}

Jacob “kurtextrem” G

Apr 9, 2020

Breaks sending/replying to emails

For whatever reason, only when this extension is enabled, I can not send emails or replies to mails. The "Send" button just stops working and stays in an "active"/"hover" state.

Rotem Shenitzer

Sep 6, 2019

The plug-in doesn't work

I love this plug-in and the idea behind it. However, unfortunately the plug-in doesn't work on my gmail. I hope this can be fixed.

Zonja Bailey

May 29, 2019

Doesn't seem to be working in Gmail

Hi have the Chrome plugin installed, but I'm not able to get it to work in Gmail.
Any fixes or updates to this?

Renée Barton

May 13, 2019

Not working in gmail

Would love to use this but not seeing it underline any problem phrases

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