JumpCloud Password Manager

The brave browser extension cannot communicate with the desktop app. Also, terrible experience in other browsers where it does work.

Unable to connect to desktop app since update. Not working.

This is the worst software I've seen in 40 years. It taints the reputation of your main product. I'm completely disabled this morning due to an update.

Need a way to support password or PIN. Let the administrator choose.

Everytime I visit stackoverflow it gives me a "generate password" popup even though there is no password form on the page. There is no way to disable this popup in the settings.

Broken. The UI won't even open when you click on it. Always buggy to the point of breaking, like it's doing right now. I'm a little surprised how much Jumpcloud doesn't care about it's customers or addressing these reviews and concerns on their product. What happened to QA?

I love JumpCloud and ALMOST everything they do. The Password Manager is the "Ford Pinto" of their product offerings. I'm using the free level, otherwise I wouldn't use it at all. At free, it's still too expensive. You have to work so hard to get your information and, in the instance of payment cards, once you get the card number, it closes, then you have to go hunt for it again to get the CVV, and if you forgot the expiration date, well, go through the pain again. It has potential, but right ... Show more

Overall JumpCloud has been very good with the notable exception of their password manager (PWM) application. Frankly the experience with PWM has been ridden with bugs and software that simply does not work well. For example, sharing credentials to groups often fails to work, password updates don't sync between devices, the app crashes frequently, etc.. JumpCloud clearly brought this product to market too early IMO and needs to revisit this decision and make this product work much better. Co... Show more

This was updated and it sucks now. Luckily the Desktop app is still the old version. Now all the icons are the same color so it's more of an indistinguishable mess, if i opened it before it was able to know what page i was on and show me the possible login info for that page, now i have to look for it when i open it since it just shows me all the passwords i have saved. Both design and functionality updates made this worse, essentially they decided, if it ain't broke we'll break it.

Avid Jumpcloud fan. Switched because of the lastpass breach. This, frankly, is terrible. Have been trying to work with support to resolve our issues, but they seem both reluctant to accept there are issues, and reluctant to proactively do anything about it. In short, the popup dialog that appears on the UN/Password fields is unstable (i.e., we have multiple users that have it flashing on and off, and are unable to click on it). The user experience in frankly a disaster. 100% of our team, di... Show more