6 support issues
- All
- Questions
- Suggestions
- Problems
Kaori Yagi
Mar 13, 2023
Stop working on Chrome and Edge.
I always recommended Japanese IO to Japanese learners of my class. However, the extension stopped working. I think it has been more than a month.
Rohrich Beau
Nov 23, 2022
it doesn't work.
I payed for a month, however I can't visit your homepage right now, and the program isn't working either. I'm dissatisfied with you.
Law Thirtyfour
Nov 29, 2019
Need to turn on each tim
It seems like the translations stops every time i go to a new page/tab. I need to click the icon every time before I can just mouse over things to see translations. Is this how it's supposed to work? If so i'd suggest an option to have it automatically go on.
Willwe So
Jul 31, 2019
popup
No popup with English explanation any more.
Before that, popup works well on small browser window but failed on larger window (i.e. max window ).
All other extensions' inference are excluded.
Re-active Japanese IO doesn't help...
Hanako williams
Jun 7, 2019
Anki downloads
Hi, the app is not allowing me to download my starred words in anki format anymore - which I believe to be a key part of the app, stating that there is a server problem? Is it possible to get this fixed. Thank you so much.
Titia Kool
May 18, 2018
Text decoration
For some reason the app won't decorate japanese text anymore. It used to work before that time, but know I can't look up the kanji anymore