Support: IPP/CUPS printing for G Suite admins
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IPP/CUPS printing for G Suite admins

26 ratings


61 support issues

For additional help, check out the developer's support site.

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Phillip Birchler

Jul 30, 2022

Canon pixma mx922

Added to printers, tested, passed. when I try to print the printer wakes up but nothing happens. Print job goes to 100 %. no error messages. Any ideas?

Jane Baker

Jan 9, 2022

prints blank

it is connecting to my printer but is printing a blank page. how do i get this to print do i need to do a pdf or download somewhere first. I was having trouble that is said i printed but it would not go to my printer when i download this program it goes to my printer now but blank not sure what to do

Martin Lehecka

Jun 27, 2021


let me ask you maybe stupid question but everywhere you mention as G-Suite print solution, so I would like to know if it provide print solution only for G-Suite or if it also provide printing service for other applications (Adobe, MS Visio, Project and etc.)? I just started as IT admin in company using Mac Books with G-Suite/Workplace and want to know what functionality this app brings.
Thank you for provided explanation.

Adrian Sinton

Apr 22, 2021

not working


Is this extension still an active product? No reply to my last inquiry. I can't upload any new or modified json files to gsuite

David Gonzalez

Mar 20, 2021

Printer wont print job

Good afternoon,

I have a HP Chromebook, Model 11-v025wm. I have a Canon PIxma iX6820 printer.
I downloaded the extension, added the printer to IPP/CUPS, added the IP address. Ran the test mode and it displays Pass.
When I attempt to print a paper it will give the icon for printing but nothing prints out. I am not sure where I might of gone wrong?

I was able to print on this printer through my cell phone (Samsung Note 9) with no problems using the "Canon Print injet/Selphy app".

I would greatly appreciate any help you may be able to give me, thank you.

Caleb Coleman

Mar 9, 2021

Samsung M2024 Printer

Thank you so much for this extension. I use it daily with a Zebra LP2844 and it works like a beast with my chromebook.

With Google recently discontinuing their Cloud Print service, I've turned to CUPS to use on my chromebook, as the Samsung M2024 isn't naively supported by my chromebook. I've setup the printer properly with my RPi, doing a successful test print CUPS side. Adding the printer's IP to the extention results in a PASS when tested, however when I attempt to print, I receive this error:
Print failed, error: undefined.

I don't know what to do to get it to print from any other page other than CUPS setup. Can you offer any adivce?

Katherine Simmons

Feb 16, 2021

Brother MFC-495CW

Can not connect new Chromebook through cloud or home network to print to Brother MFC-495CW. PLEASE HELP!

Adrian Sinton

Oct 1, 2020

cannot upload new JSON file in Admin console

I am trying to change the json file for an org. I have changed the file accordingly but when I try upload it nothing happens, nothing changes in the setup file and there is no "save" like there used to be.. how can I change the json file for printer setups?


Sep 17, 2020


cant print

Frank Vandemark

Mar 12, 2020

Cant print using extension with brother mfc-j410w

I have win 10 pc with brother wireless printer on local network which works fine.
I have chromebook (new to chrom OS) and have chromebook on same network.
Been using cloud print, but now looking for alternative. I downloaded extension.
Selecting extension and manage printers, i enter printer ip address, and when i test, i get
error code "typeerror failed to fetch" When i try to print from email, ipp/cups printer choice appears, but give "cannot contact printer" Am i doing something wrong, or will it now work with this printer. Any info appreciated.

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