IP Alert

"I want to cancel my subscription. You make it impossible... Contact me before I open a chargeback." This line above was my original review that I left after I've spend a good 20 minutes of my day trying to send a SIMPLE email and ask for cancelation. Believe me, it's not made easy to contact them and you can see that from other customers' reviews. After I found an email address by digging through the reviews and comments and asked for my subscription to be canceled, this was the answer I go... Show more

Christopher GrantDeveloperJul 16, 2024

User claims it was difficult to cancel. This is untrue. We offer cancellation options via email, users may even email directly from the extension. We also allow users to manage their own billing from a link on their invoice. User did not email us until this review was posted. An obvious tactic to try and scare us into cancelling his account. Which is unnecessary as we always cancel when a user no longer needs our product. Users account was cancelled as soon as the email was received and user received an automated cancellation email from our billing system. We did ask that the inaccurate review be removed. It was not a demand as user states and it was after the cancellation was processed. User continues to edit feedback with inaccurate details.

How can I get in contact with them? The contact tab in their website does now shows any information. Great TOOL.

How do i cancel the subscription?

Great tool to alert possible IP related listings. The new Generic ASIN alert is a nice feature as well. Highly recommend, especially to newer sellers.

I was facing issues after purchasing the license but Chris was prompt to resolve. Great service and extension seems super useful

Awesome tool, i recommend it to all amazon sellers.

IP Alert has the most accurate, thoroughly vetted database that I've experienced. The mobile app has saved me numerous times at retail stores. The peace of mind is worth every penny.

Christopher GrantDeveloperAug 16, 2023

Really appreciate the review!

Can I use IP alert in two different computers?

I need the templates to write to the brands by ip alert. where can i get them?

this is a lifesaver. so simple yet so amazing! definitely worth the cost. thanks.

Christopher GrantDeveloperAug 16, 2023

Thank you so much for the review