14 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Brandon Archer
Jun 16, 2023
Keeps Crashing while recording
I cant complete a capture without the extension breaking. And the desktop app wont save the capture.
Christina Strella
May 19, 2023
Administrator blocked/denied access
I cannot download the extension it says I don't have administrator permission; its my personal account?
lisa
Feb 23, 2023
, km
jl mkj
Tab Battle
Sep 18, 2022
class not listed
Hi,
i attempted to enroll in a course however, I do not see it listed. Did I miss a step? Help
Magdalena Palomares
Mar 9, 2021
Is the extension not working?
I love iorad and this is the first time this has happened to me. I can't get the extension to work. I uninstalled it, installed it again, pinned it, nothing works! Help! :(
Ammara Osama
Mar 9, 2021
Extension not working
I am trying to capture via web and mac but its not working anywhere. I need to use it urgently.
Jess Zash
Mar 9, 2021
Extension Not Working
Hello -
I've installed, uninstalled, reinstalled the extension for Iorad and nothing happens.
Please advise.
Thank you,
Jessica Ash
Bob Haghighat
May 9, 2019
Possible New Feature: To be used for Software Test Steps Gathering
I know you app was designed for Tutorial Creation.
But, if you would please Add a Few Columns to make it more suitable for Test Case Steps gathering that would be great.
For eg. You would have the Screen shot column/area, The Test Step as the user clicks or describes. A Test Data column, and an Expected Results column for each Step.
This will make it a new product. For Software Test Step Gathering and Test Case Step Capturing. to be used with Test Management software and Defect Management tracking software like Jira.
Russell Kuba
Apr 7, 2017
Public Tutorials
Could you explain what "Public Tutorials" means? I can't find an archive to search, and I've checked popular locations I would expect to see an existing tutorial but nothing shows up. Does public simply mean accessible via the web without a password, given you have the deeplink?
Thanks
Artur Jaskólski
Feb 22, 2017
Click icon to pause, cancel of finish
But when I click the icon I see only a big "Paused" sign. No info how to end it, when I click on the icon again nothing happens, when I click on the sign it restarts...