14 Supportanfragen
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Guilherme Neves
01.10.2024
No icon in Gmail Signatures
Hi, the tool is great! But since last month there is no icon to edit signatures in Gmail. Can you fix it asap?? Thanks!
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Designmodo
Entwickler04.10.2024
Hello,
The issue has been resolved, and Google has approved the updated extension. Please restart your browser for the update to take effect.
Thank you!
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Brian Shafer
01.10.2024
Button Not Showing Up
I am not able to see the button in gmail anymore.
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Designmodo
Entwickler04.10.2024
Hello,
The issue has been resolved, and Google has approved the updated extension. Please restart your browser for the update to take effect.
Thank you!
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Teodor Linden-Fryklöf
23.09.2024
Signature
Button does no longer appear when trying to edit a signature.
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Designmodo
Entwickler04.10.2024
Hello,
The issue has been resolved, and Google has approved the updated extension. Please restart your browser for the update to take effect.
Thank you!
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Webemerg Design
01.12.2023
Cannot add HTML
Hello,
I have had this extension for about a year now. All of a sudden the envelope does not show so that I can add my html code... is there a fix underway for this? I noticed another user recently posted a problem with this last month.
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Iman Ghorbani
24.09.2023
save template does not appear
Hi
thanks for great extension
recently I have installed it on a new chrome window and don't know why save template option does not appear
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Luiz C. Wagner
17.05.2023
there is style leakage
when using the style, example:
```
<style>
a{color red!important}
</style>
<a href="#">sample</a>
```
when entering HTML at compose, all <a> tags on the page are styled.
it would be interesting to isolate the style of the inserted HTML.
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Jack Guckert
17.01.2023
Errors
it initially worked perfectly but now the button doesn't appear and I have received the errors below
Error in injected script TypeError: r.filter is not a function undefined
Error logged: Error: r.filter is not a function Original error stack: TypeError:
r.filter is not a function
Error in injected script TypeError: r. filter is not a function undefined
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Carol Namagembe
04.01.2023
Sending blank email
Hi there, I successfully added the HTML link in Gmail. Although it is viewed when composing the email, it does not show when sent. Basically, I send blank email. How can this be addressed. Carol
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Hania Noor
16.12.2022
There is no envelope option to paste the HTML into the Gmail signature editor.
Hi, I have added extension to my chrome, it is successfully added but doesn't appear in my signature box setting. I can't select html because there is no envelope section. Please guide me in this matter.
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Pierre PÉCHOT-MAFFRE
26.09.2022
HTML icon doesn't show up
Hello, on a coworker's laptop, I can't manage to have the icon to show up in Gmail. We uninstalled all others chrome's extensions to see if maybe there was a conflict but nothing changed. We have the same Chrome version (last one), same extensions, installed your latest version but we cannot seem to get the same output
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Designmodo
Entwickler01.10.2024
Hello,
The extension has been updated. We recommend using the latest version for the best experience.
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Pierre PÉCHOT-MAFFRE
26.09.2022
Here's a stacktrace i catched in the console that doesn't show up on my computer. I hope it can help :
pageWorld.js:9 Error in injected script Error: Failed to process thread response
at Object.s [as extractThreadsFromThreadResponse] (pageWorld.js:11:6713)
at Object.originalResponseTextLogger (pageWorld.js:8:31214)
at pageWorld.js:10:19031
at n (pageWorld.js:6:4562)
at n (pageWorld.js:7:7088)
at XMLHttpRequest.<anonymous> (pageWorld.js:10:18962) undefined
(...)
inboxsdk.js:20 Error logged: Error: Failed to process thread response
at Object.s [as extractThreadsFromThreadResponse] (pageWorld.js:11:6713)
at Object.originalResponseTextLogger (pageWorld.js:8:31214)
at pageWorld.js:10:19031
at n (pageWorld.js:6:4562)
at n (pageWorld.js:7:7088)
at XMLHttpRequest.<anonymous> (pageWorld.js:10:18962)
Original error stack:
Error: Failed to process thread response
at Object.s [as extractThreadsFromThreadResponse] (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:11:6713)
at Object.originalResponseTextLogger (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:8:31214)
at chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:10:19031
at n (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:6:4562)
at n (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:7:7088)
at XMLHttpRequest.<anonymous> (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/resources/pageWorld.js:10:18962)
Error logged from:
at n (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:20:25489)
at l (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:1270)
at e.value (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:6053)
at HTMLDocument.<anonymous> (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:5490)
at chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:1568
at Function.value (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:7248)
at HTMLDocument.<anonymous> (chrome-extension://bcflbfdlpegakpncdgmejelcolhmfkjh/js/inboxsdk.js:51:1544)
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