Item logo image for Inkeep AI

Inkeep AI

inkeep.com
5.0(

1 rating

)
ExtensionTools24 users
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Overview

Intelligent sidebar that helps agents resolve tickets faster.

Keep - A Copilot for Support Teams Keep is a AI copilot designed for support agents, helping them quickly find relevant information from your knowledge base and resolve tickets faster. With one click, Keep analyzes a ticket and generates suggestions like: - Draft Answers - Pending To-Dos - Summaries - Draft FAQs Suggestions are rendered in beautiful, easy-to-glance UI components. Oh, and Keep is fully conversational, so you can ask follow-ups or iterate on content as much as you like. Keep is powered by your docs, help center, previous tickets, Slack conversations and any other source you connect Inkeep to. Installation instructions: https://docs.inkeep.com/support-tools/agent-copilot/chrome-extension#install-the-chrome-extension Guide for Arc users: 1. Launch the extension after following the installation instructions. Pin the extension for easier access from the Arc sidebar. 2. See the extension launched as a new tab named "Inkeep Support Copilot". Expect it to take a couple of seconds on first launch. 3. While on your current tab, option-click (alt-click on Windows) on the new tab to open it in split view. 4. You can now use the Copilot side by side with your current tab.

5 out of 51 rating

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Details

  • Version
    0.0.15
  • Updated
    January 22, 2025
  • Size
    222KiB
  • Languages
    English (United States)
  • Developer
    Website
    Email
    support@inkeep.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Inkeep AI has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Inkeep AI handles the following:

Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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