IgniteUps Lead Assist

Opens a customer's full history beside your CRM, tells you what to do next, writes the note, and pushes it back.

Lead Assist puts everything you know about a customer next to the CRM you're already working in. Open it on any customer record and it reads the name, phone number or email that's on the screen, finds that person in your dealership's IgniteUps account, and shows you their whole history — every text, email and call, no matter which rep or which channel it came through. No searching, no retyping, no second tab. WHAT YOU GET, PER CUSTOMER Review — A plain-language read on where this customer actually stands: what they asked for, what they were promised, what's been done and what hasn't. Underneath it, a short list of what to do next, with each step marked for the manager or the salesperson so nothing sits in limbo. Conversation — The full thread in one place, oldest to newest, with the AI assistant's messages and your team's messages side by side. It drafts the next text for you so you can send something useful in seconds. One click takes the conversation off the assistant and hands it to you. Activity — Writes the CRM note for you, then pushes it back to your CRM so the record stays complete. Assign the lead to the right store, schedule the follow-up task, and let it fill in the reason based on what the customer actually said. Ask — A question box for anything the summary didn't cover. "Has she been in before?" "What did we quote him?" "Why did this one go cold?" WORKS WHERE YOU WORK Lead Assist sits in Chrome's side panel, so your CRM stays open and full-size next to it. It recognizes the major dealership CRMs — ProMax, VinSolutions, eLead, DealerSocket and DriveCentric — and works on the record you already have open. HOW IT READS THE PAGE It only reads a page when you ask it to. Clicking the toolbar icon is what grants it access, and that access covers just that one tab and ends when the tab moves on. It looks for the customer's phone number, email address and the record id in the URL — enough to know who you're looking at. It does not read passwords, it does not change anything on the page, and it does not run in the background. If you'd rather it keep up as you move from customer to customer, you can grant it one CRM site permanently from inside the panel. That's your choice, one site at a time, and you can take it back in Chrome's settings whenever you want. WHAT YOU NEED An active IgniteUps account. Lead Assist is a companion to the IgniteUps platform, not a standalone tool — it shows your dealership's own customer data, so there's nothing to see without an account. You connect your browser to your account once, from inside IgniteUps, and the extension stays signed in until you disconnect it. Not an IgniteUps customer yet? Visit igniteups.ai.