22 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Karly McGill
Aug 30, 2022
Tags and features not showing
Hello! Since FB messenger updated, Chatsilo isn't working. I have uninstalled the extension and installed again, but am not sure what else to do. Thank you for your help!
- Report illegal content
- Copy link
Khai
Oct 13, 2021
Tags not working
Tags aren't showing in profiles and messanger. chatsilo also isn't showing list of tags/contacts
- Report illegal content
- Copy link
Csoma Zsolt
Sep 15, 2021
The program does some things
Dear Customer Service
So far, there are two problems that don't work very well.
One is that when I send Bulk messages and use [first_name] [last_name] addressing, it doesn’t send a lot of mail, or just with exactly the same header, so, not the real name.
The other is that you don’t mark a friend in a group. Whatever keyword I type into the search engine, leave it cold!
- Report illegal content
- Copy link
Egore Tishkin
Aug 18, 2021
no letters
I've installed the extension & register account but I didn't receive any letter with my password or another information. The SPAM folder is clear.
- Report illegal content
- Copy link
Khai
Aug 2, 2021
Won't load
Hello, It's been a few days now and it still won't load anything.
- Report illegal content
- Copy link
Chloe Tranter
Jul 30, 2021
Chatsilo will not load
Hello,
I work as a social media on behalf of my client, and they have asked me to download it to use with their Facebook. I downloaded it on Monday, and today it won't load up properly. I've been using it all day every day all week, and it has periods where it doesn't load contacts. Please help me as I need to use this for work, Thank you
- Report illegal content
- Copy link
M Oriam
Jul 23, 2021
No cancel subscription button
I used your software for a free trial i signed up on Monday its about to end and id like to cancel before hand, i couldnt find any button cancel the subsirption by loogini into my account , could you do that for me
Mario
- Report illegal content
- Copy link
Crachiel Rosales
Feb 24, 2021
Chatsilo NOT working
I have updated my Google browser, delete and reinstall however the tags are not showing up. What to do?
- Report illegal content
- Copy link
Paul Lifsches
Feb 8, 2021
Running EXTREMELY slow.
Hi, quite quickly my Messenger and especially the Chatsilo features slowed down almost like they were complete frozen. I was told to reinstall; I did. After one reinstall there was no benefit. After another, it sped up and worked like a charm! ...like my friends' apps... Now it's slow again. Sometimes I will have several windows open before sending messages to them. Could that be the problem? I'm trying to find a way that this won't occur all the time.
- Report illegal content
- Copy link
Sari Fyffe
Jan 26, 2021
set up support.
having complication trying to get start with the Chatsilo APP. The link for facebook is unclickable need set up instruction video please. thanks sari.
- Report illegal content
- Copy link