9 support issues
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[JOHNSON]호주존슨
Jun 26, 2023
when you click free writing, it does not open
Thank you for providing the great app.
I tried to open free writing, it opens a black blank page, unable to write on. Seems like a glitch or error. I wish it can be looked into. Thank you.
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JuHanHsieh0722
May 8, 2023
How to modify or delet my entries?
I accidentally hit enter triple times but my journals weren't complete yet.
Instead of adding a new prompt, how can I modify or delete the old ones. :(
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tammy peace
Jun 22, 2022
delete words
how to delete words
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Sreeya
May 21, 2022
Issue with the esxtension on my laptop
I have installed the chrome extension.But doesn't work.Every new tab is blank,without any icons in it.
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Daniel Tan
Feb 3, 2022
Background not showing
A grey screen turn up..
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XII A 03 Akshaya Ajayakumar
Jan 17, 2022
Background
The background of the prompt page is completely grey and I am not able to see any themes
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Jay
Jan 9, 2022
Ability to customize daily questions and number of questions asked?
The overview says there is the ability to customize daily questions and number of questions asked. However, there appears no way to customize the questions.. only choose the pre-written questions. How does one customise the daily questions?
Having the ability to customise categories would be an added bonus and improve the app immensely.
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hapikohw
Dec 7, 2021
Ponder Login Issues
Hello! I have been using your Ponder Chrome extension for close to a year now. I want to say I absolutely love it and it has become apart of my morning routine for mental health purposes. Unfortunately, today I had to reset my laptop and when redoing my apps and extensions all over again I am unable to login to Ponder. Whenever I put my email address and password in it takes me to a page that says I couldn't log in. The same outcome happens when I uninstall and reinstall and change the password.
If I cannot use my email anymore that is fine! I just wanted to know if this isn't possible if there is a way I can get all of my previous entries?
Thank you so much!
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Diego Handler
Mar 26, 2021
downloading entries
is it possible to download all the entries in bulk?
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