12 support issues
For additional help, check out the developer's support site.
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Ajay Jain
Aug 6, 2024
Chrome is saying that the extension will soon become unavailable.
Chrome says that it will soon remove this extension. Please help! I use this extension for my work almost everyday!
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Kohesion Design
Jul 11, 2023
Figma not letting me upload the json file
HI, great idea but is something wrong as of July 12th 2023? have followed all instructions however when I get to the part of opening the html to figma in figma (I'm using the design view, not the FigJam view right?) I only get a little pop up telling me to 'select a scene' then it disappears :(
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Jon Scott
Aug 31, 2022
Chrome Extension is failing due to JS error
The plugin acts as though it's downloading the JSON conversion, but doesn't successfully output a file. There's a failure in the console stating the following:
"Uncaught TypeError: html_to_figma_1.htmlToFigma is not a function
at 117 (inject.js:96:30)"
I've tried this in Chrome on Windows 10, as well as Chrome on MacOS with the same results.
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Baxter Robb
Aug 31, 2022
Running the extension no longer downloads the file
As of the morning on 8/31/2022 the extension no longer triggers a download in chrome. Clicking capture page does not create a file to upload into Figma.
I use this extension on a daily basis and love it! It makes designing new components or pages a breeze. I would hate to lose this tool
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Chris Lozac'h
May 11, 2022
Summarize "Usage" in Chrome extension Overview
For my initial attempt at using this plugin, I installed the Chrome extension, used it to download a `page.builder.json` for a simple page, then tried importing it in Figma. Not until visiting the reviews and seeing one of your replies to another confused user did I understand that a separate Figma plugin was necessary.
Anyway, my suggestion, as you''ll have guessed from the subject, is to make this clear right off the bat from the Chrome web store Overview. :)
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Eyal Sadeh
Apr 21, 2022
HTML capture via keyboard
I need to capture a tooltip in an html website, which appears only when hovering with the mouse. Is there any way to capture this html page without using my mouse?
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Nanditha Sankar
Apr 18, 2022
Unable to find plugin on Figma
Hi! I'm unable to find the plugin when I search for this plugin on Figma.
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Daniel Wesierski
Mar 16, 2022
How do I open the downloaded JASON in Figma?
Sorry, but i dont get it - how do i open the downloades json file into figma?
Is there any "how to" describtion or video? The gif here doesn't help me at all: https://i.imgur.com/ARz16KC.gif
Can anyone help?
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Dallas Pool
Aug 27, 2021
This is SOOO close to being good enough...
I'm using the plugin to import a large site's administrative tools. The problem is that every rectangle is outside any grouping. If this tool could group the elements by their container then this would be a great solution! But as it is, it just presents me with thousands of unassociated objects. Or, am I missing something fundamental?
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Maja Koželj
Jul 12, 2021
Plugin
Hello, the plugin is not available anymore. Do you plan to active it again?
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