Reviews: Zendesk Submit Expander
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Zendesk Submit Expander

4.0(

43 ratings

)
ExtensionWorkflow & Planning894 users

4.0 out of 5

43 ratings

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Ryan KnightsJul 13, 2023

Not working anymore :(

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Andre PlutarcoMay 18, 2023

It was ok, worked for 3 months and now, it doesn't work anymore. It`s a pity, because it really helped.

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Florian v. RooijAug 2, 2022

No longer works with the new ZD layout It only works when creating a new ticket, not when replying to existing ones.

1 person found this review to be helpful
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Blu-eye GeekFeb 24, 2022

I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688

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Matthew DohmJan 7, 2022

doesn't work anymore

1 person found this review to be helpful
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Tyler WilliamsAug 4, 2021

Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.)

2 out of 2 found this helpful
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Mary Elizabeth OttApr 28, 2021

It's working again!

1 person found this review to be helpful
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Jan UrbanNov 17, 2020

The app just got updated and we love it! Keep up the good work - makes working with Zendesk much more smooth and faster.

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Daniel McGlinchySep 24, 2020

Still not working for some reason. Just stopped at the beginning of August. Really liked it. It was very helpful back when it worked. Update: (September 29) Seems to be working again and I could not be happier!!! September 30 - It stopped working again. Got one evening out of it.

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Emma LöfströmSep 10, 2020

would be awesome, however it is not working.

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