13 support issues
For additional help, check out the developer's support site.
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Blake Pemberton
Oct 21, 2022
Linking my LOS/CRM to ZipWhip Extension
How do I link the two? When I click the SMS button in my LOS/CRM, a "Open Messaging?" box appears with no selection available for ZipWhip app or Chrome Extension.
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Mathnasium Crystal Lake
Oct 20, 2022
Can't open from Computer
The icon with the number of notifications is visible but not able to open from desktop. Seems to be working fine on the phone
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Stone Oak Club Pilates
Nov 7, 2021
ZipWip Extension
The ZipWip extension on chrome keeps deactivating. The little z next to phone numbers that allow you to click right away to text are no longer there.
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Amber Waters
Nov 5, 2021
Chrome Extension
Will not stay logged in and unable to work properly.
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Club Pilates Great Bridge
Nov 4, 2021
Keeps Logging Out
ZW will not stay logged in on my extension. It is happening on our work computer and my personal computer. It is taking 2x's longer to get work accomplished.
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Brielle Studio
Nov 4, 2021
Extension keeps decactivating
The Zipwhip chrome extension keeps deactivating. This causes me not to be able to text from my Pipedrive CRM. I have tried removing and reinstalling multiple times and have cleared cookies. What else can I do to fix this?
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Kenny Armand
Oct 21, 2021
all numbers verified as textable
Every phone number is displaying with the little Z icon like its text able even if its a standard POTS line.
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StretchLab Riverton
Apr 20, 2021
Wont log in
This extension hardly ever works. Starting in about december the auto login stopped working which makes sending confirmation texts take forever. Now it wont even log in at all, and I have done everything I can think of from deleting everything and redownloading, to removing and re adding the extension. Very disappointed as I see people have been having this issue since at least november and I see no response from your end.
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StretchLab Mt Kisco
Nov 17, 2020
Staying logged in
I logged off and back in. Now the extension opens but always asks me to log in. How can I stay logged in?
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Jana Schillen
Mar 11, 2020
Having difficulty downloading zipwhip to our mindbody
having difficulty downloading zipwhip to our mindbody
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