2.9 out of 5

17 ratings

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Elasha SmithOct 28, 2024

I was trying to put my printer back on my laptop called HP for help. the lady that I spoke with was very nasty and rude and she hung up on me her named is Eva

3 out of 3 found this helpful
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Woodens StvilSep 8, 2024

cool

2 out of 3 found this helpful
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Mahbub MohiuddinSep 4, 2024

It works, after installing this app close all windows and open HP Support app again.

5 out of 5 found this helpful
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Joan SiddronJun 7, 2024

I spent considerable amount of time working with an advisor who was helpful unfortunately the call was terminated the problem has not been resolved and i need help

5 out of 6 found this helpful
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Domestic | IBSMay 18, 2024

after installing extension, still https://hpcs-appschr.hpcloud.hp.com shows not installed and directs to chrome store, please help.

10 out of 11 found this helpful
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Jack BaumelMar 29, 2024

can't access.

11 out of 12 found this helpful
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Hung Q GiangMar 12, 2024

Oh you think it'schhi e[ owe events

3 out of 4 found this helpful
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Sharon NFeb 26, 2024

Hi all, in the instructions it says AFTER you install the extension, then paste this link in your Chrome browser: https://hpcs-appschr.hpcloud.hp.com/ I picked the 'Guest' method for access and the diagnostics for CPU; Memory; Connectivity (WiFi); ran OK for me. In a separate section for storage, it showed the Hard drive: 128 GB eMMC okay, but gave me this message 'Please run storage check to view storage status.' I did not find this 'storage check' button to run.

4 out of 4 found this helpful
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Scott Morris (Scott)Feb 19, 2024

Installed extension and can't find it. I scrolled through the list of extensions in Chrome and it was nowhere to be found.

4 out of 4 found this helpful
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Kevin WestendorfFeb 9, 2024

In order to use this extension you need to have the HP Support Assistant app installed as well. I guess it uses the extension to grab the data and execute the tests etc but without the app I guess I can see where it is useless.

4 out of 4 found this helpful
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