Reviews: Hiver - Gmail-based customer service solution
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Hiver - Gmail-based customer service solution

hiverhq.com
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4.6(

263 ratings

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ExtensionWorkflow & Planning40,000 users

4.6 out of 5

263 ratings

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Scarlett BrooksJul 22, 2024

My favorite Hiver feature is the ability to create side notes so I don't have to go through a whole email thread.

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Jennifer AntonowJul 19, 2024

Hiver is a pretty remarkable tool. It is really easy to get up and running and the gmail integration is key. The templates have saved our team so much time - no more copying and pasting the same info into a thousand different emails!

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Derrick Murage - Optica SAPJul 18, 2024

i have gone through all sections of hiver and its best for our company, wishing i was having this 5 years back our email communication could be inline and organized.

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Seth HortonJul 17, 2024

Hiver has been great to work with! It has helped my team communicate better and make sure all members are working on what is expected! Their CS is amazing too and quite to respond and help if an issue arises.

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Angela De LeonJul 17, 2024

My team loves Hiver and have had a positive experience. It is a great platform to organize team emails where can have all have access!

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mjunaidesireJul 17, 2024

A very good extension helpful in professional use. Amazing customer service and this product is awesome

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Jesika LiptákováJul 17, 2024

We use Hiver for managing emails in our customer service department, and it has proven to be an excellent product with numerous features. The interface is user-friendly, making it easy for our team to navigate and utilize its capabilities effectively. Our requests and issues are always addressed promptly, ensuring minimal downtime and maximum efficiency. I highly recommend Hiver as a business solution for any organization looking to streamline their email management processes.

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May NeriJul 16, 2024

Hiver is a seamless and efficient solution for managing team emails within Gmail. It simplifies collaboration by turning emails into actionable tasks, and its shared inbox feature ensures no communication falls through the cracks. The user-friendly interface and real-time collaboration tools enhance productivity and streamline workflow. Overall, Hiver is an excellent choice for teams looking to improve their email management and boost operational efficiency

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Jeric CompetenteJul 16, 2024

As a teacher, I appreciate Hiver for the shared emails that strengthen our transparency. It also helped to see my assigned emails and respond accordingly.

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William MuscatJul 16, 2024

Easy to use and a great way to share the workload with the team.

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