48 support issues
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Jeremy Howard
Sep 21, 2024
YouTube very slow when extension is enabled
When the Lean Library extension is enabled in Chrome, YouTube performs very slowly. When the extension is disabled, YouTube behaves normally. This affects load times of YouTube pages as well as functionality like full-screen on videos. This is occurring on version 2024.22.0 of the Lean Library extension. I have tested this on two Surface Laptop 3 devices using Chrome versions 128.0.6613.139 and 128.0.6613.138.
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Scott Taylor
Oct 21, 2023
Extension is interfering with some functions within LMS (Blackboard)
While attempting to utilize certain functions within Blackboard, after going through IT Support ruling out certain things and them trying to replicate on their end, it was suggested to use Chrome Incognito. The error did not persist so I began to troubleshoot further on my systems. I disabled all extensions and enabled one by one, testing functionality. When LL is enabled, and only that one, it breaks the functionality of the page (only certain ones). This is a new problem because in the May 2023, there was no issue and I have had LL enabled constantly since I was first made aware of it... sometime.
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Andrew K
Sep 11, 2023
Incompatibility between the Extension and Harvest
Hi
If the Lean Library Extension is set to all sites, then when I use Harvest (https://www.getharvest.com/), the page formatting is affected and unusuable! If I disable, Harvest works.
If the Lean Library Extension had certain urls (user defined) that I could exclude, the problem would be fixed. A suggestion is the ability to exclude certain URLs.
Is there a way for the developers to be in touch with Harvest to understand why this is happening?
Thanks
Andrew
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Alexia Rutkowski
Aug 31, 2023
Lean library malfunctioning
Lean library automatically uses itself when I don't need it to, and continuously refreshes the page so I can't access sources I need to download them. It keeps glitching when it tries to automatically log me in.
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Sound Sweety
Aug 15, 2023
untable access to resource website, especially Jstor through lean library
Hi there, when I access the Jstor through lean libarary, the page keeps flashing and could not read and download. I have to to go incognito window to acess.
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Mahdi Jaberzadeh Ansari
Oct 7, 2022
An error has occurred.
An error has occurred.
Failed to load Institute data from server. Please try again later.
Bowser: Chrome Version 105.0.5195.127 (Official Build) (64-bit) on Win 10
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Anton Reznik
Apr 26, 2022
Browsers support
Hi,
What browsers Lean Library app support? Chrome, Firefox, Safari, Edge,...?
Thank you,
Anton
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Irene van den Broek
Feb 22, 2022
No download button for chrome
As others note, there's no download button. How can I download lean library in chrome? Is it possible to display a screen shot to solve this problem...?
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Pierre Divenyi
Feb 5, 2022
lean library dowloaded, now how to use it???
After downloading Lean, I see nothing where I could do a simple library search.
My extensions show Lean library and Loopio. No instructions about what to do with them.
When I used to go to my university's library site in the past (Stanford), I could open a window and search for articles I wanted to see within the category of my choice. How am I allowed to do such a thing with Lean? Opening the Lean extension offers no search window.
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ihuoma chikezie
Nov 18, 2021
How to downoad.
I don't know how to continue after getting to the chrome web store.
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