Overview
Headset control integration for Amazon Connect — syncs call state with USB headset LEDs and buttons
WebHID is not natively accessible when using default Amazon Connect CCP and Agent Workspace. This extension aims to provide an easy-to-use interface for enabling full functionality of headset physical controls such as Answer Call/End Call, Mute/Unmute buttons on inline devices for wired USB headsets and USB receivers for Bluetooth headsets.
Details
- Version5.2.0
- UpdatedApril 14, 2026
- Size23.02KiB
- LanguagesEnglish (United States)
- DeveloperWebsite
Email
jhagen@yokiistudio.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
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- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
