Halia — client grades where you work

Surfaces a client's Halia grade, reasons and next move inside your store admin, WhatsApp Web and Gmail.

Halia puts a client's standing in front of you the moment they appear on your screen, wherever you already work. Open a customer in your store admin, a chat in a messaging app, or an email in your inbox, and a slim Halia panel tells your associate who this client is: their grade, the evidence behind it, and the next move worth making. It works right in the tab you are already in. HOW IT WORKS Halia reads the person shown on the page (their name, email, or phone) and asks your own Halia account for their grade. The answer comes back in a second. Halia holds a customer only for that moment: it reads them, shows your team, and forgets. The only thing kept on your device is your settings and your account token. WHERE IT WORKS The panel appears across the places a retail team already spends its day: your store admin, your messaging apps, your inbox, your calendar, and your support and marketing tools. Wherever a customer is on screen, Halia can identify them and show what matters. WHAT YOU SEE AND CAN DO • A client's grade and the reasons behind it, the instant they are on screen • Grade markers down your inbox, so the best client is the first you reach for • A right-click look-up on any name, email or number • The brief: read the conversation on the page and get where the relationship stands, the next moves, and a reply ready to send in your house voice • Product suggestions and a bespoke catalogue for the client, sent as a ready-to-pay cart or a page on your own domain • Your outreach templates, filled with the client's name, dropped straight into the reply box • A quiet desktop note the moment a high-grade client places an order BUILT PRIVATE Halia is zero-retention by design. It reads your customers in the moment, shows your team what matters, and forgets within minutes. Your customer records stay in your own store, where they belong. WHO IT IS FOR Boutiques, jewellers, fashion houses and any luxury or high-consideration retailer whose team looks after clients by hand and wants to know who quietly matters. REQUIRES A HALIA ACCOUNT The extension is the companion to Halia. Connect your store at haliascore.com, paste your token once, and every surface lights up. Learn more: haliascore.com/concierge