42 support issues
For additional help, check out the developer's support site.
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Ghassan Hamed
Nov 29, 2024
chrome doesn't accept your extension
Chrome says: Could not move extension directory into profile.
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Beauford A. Stenberg
Dec 3, 2023
Samsung Galaxy S9 Ultra with Kiwi Browser
Hi,
I have downloaded and reinstalled the browser plugin twice. I see the plugin listed when I select the three dot dropdown, but when I select it, it does nothing. Also, the plugin has not enabled any changes to my general Kiwi Browser screen, so I cannot use it in any way to search for images. My device is s Samsung Galaxy S9 Ultra. I would really appreciate your assistance with troubleshooting the plugin. Thank you in anticipation
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Trong Hieu Nguyen
May 14, 2023
462w
ư224
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Drew Foster
Mar 22, 2023
Right click menu in Chrome
Like many others, when I install the extension, I can use the right click menu to search for images using Tin Eye. Until I close Chrome. When I restart, the Tin Eye option is gone from the context menu. I contacted you maybe a month ago about this, and we actually replied back and forth two or three times (you wanted version numbers, screenshots, etc.), but then you fizzled out on me. Please tell me (us) how to fix this! Unless you WANT us to use Google?
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borisattva
Mar 9, 2023
are you guys still active?
chrome keeps automatically disabling this extension immediately after i enable it.
you also have a lot of recent posts from people experiencing similar and other issues so i'm just checking in to see if the dev/maintenance has seized, or if its being sabotaged somehow and you are not aware
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Curtis Lowe
Jan 15, 2023
Vanishing extension
Every other day or so for the past month I've had to remove and reinstall the extension so it will show up on the right click context menu. It always comes back after install but I'm not sure when it disappears. This is a recent thing as I have been using both Chrome and Tineye for years with no problem.
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Evil Pechenka
Dec 26, 2022
The extension has stopped working.
The extension has stopped working.
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Marie-Therese de BROSSES
Nov 29, 2020
J'ai téléchargé l'extension pour chrome mais ... rien !
J'ai téléchargé l'extension mais ... rien
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Scott Sutherland
Jul 26, 2020
No extension installer. Circular website addresses
I searched to get this extension on Chrome. There is a link to get the chrome extension. On that page is a link to the Tineye website. On the Tineye website is a link to 'get the chrome extension', which takes me back to the chrome site. Neither site actually has any links to anything to allow me to actually ADD the extension. VERY FRUSTRATING.
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Lorelee Ricci
Jan 16, 2019
cannot find password script
cannot find proper find password page
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