typedesk Canned Responses

I love it, it is pretty simple to use.... I use it some times just when doing campaigns... I would like to have an option to pay one time and not monthly, since I use it a little bit, this way I could help with the support need it for this app thanks!

UPDATE: After my zoom session with Michel, I was able to get Typedesk working. I quite like the functionality. But we were only able to make it work by disabling ActiveWords. I've been using Activewords for more than 15 years. It is embedded in my daily routines. It will just be too inconvenient to be switching it on and off to use Typedesk. Thanks for your response, Michel. ORIGINAL REVIEW: I have been unable to get typedesk working for me after two weeks of trying. I'm quite computer liter... Show more

I originally posted a one-star review due to a glitch with this app, and then the owner of the company personally walked me through how to use the desktop app, which is fantastic. I would recommend starting there, and only use the browser extension if you have an OS that's incompatible with desktop version.

I'll be honest, when I was first informed by my boss that we would be populating our some 100+ email templates into this program... I was not very happy. After reviewing the platform and getting the chance to properly test out the features and available functions, I was awestruck. It keeps the automation of email campaigns in a more manual and personalized manner. One could easily throw their CSV of all their email recipients and shoot out a mass email campaign that will simply have a variab... Show more

This is a must have if you're working with a lot of data. The app has many functions that allow you to move to multiple fields and fill them in no time. Long story short, if you type repetitively or do Copy Past a lot, you have to have Typedesk.

The idea that canned messages can save time in daily customer interactions is probably clear to everyone. There are often rudimentary ways to do this in existing software, such as email clients. We've all received email responses with snippets of text. However, more often than not, we feel underserved by the company and dismissed with standard phrases. What sets typedesk apart is its ability to take this to the next level by making it incredibly easy to customize these text snippets. It allo... Show more

I like this tool because I can use the responses in my helpdesk, or on Facebook groups, or on support forums, etc.! Very handy for my kind of work with software support.

I absolutely Love Typedesk and i'm using it on a daily basis. It's evolving steadily and offering really good features that at the current stage i think i missed back in the days when i was not using such app. Give it a try, you won't be disappointed at all!

I love typedesk. I am mainly using the desktop app and the webapp. Highly recommend!

I was looking for a tool like Typedesk and it's delivered to help me save hours of replying to people!