Item logo image for Guidde - Magically create video documentation

Guidde - Magically create video documentation

guidde.com
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111 ratings

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ExtensionWorkflow & Planning60,000 users

3 support issues

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Muhammad Bilal

Dec 5, 2024

Why Can't I Generate Voiceovers on the Pro Version of Guide?

I was previously using the free plan of Guide to create videos and generate voiceovers effortlessly. It worked perfectly fine just a week ago. However, after upgrading to the Pro version, I’m unable to generate voiceovers anymore. Instead, it’s prompting me to purchase additional upgrades.
Is there a policy change or a technical issue causing this? Why am I unable to access features that were previously available on the free plan? I specifically upgraded to Pro for this functionality. Please guide me on how to resolve this n without having to record voiceovers manually, as I need to generate them automatically. i need an immediate feed back

Rafael Xavier

Feb 19, 2024

External Captures

Hello, I would like to know a way to capture the guide information in external situations, for example: browser bar.
Or how can we attach images and videos to the guides

Tim McDonald

Jun 17, 2023

Not working

Hi,

After hitting stop on the browser extension after capturing a how-to video the guide does not appear anywhere.

I'm admin on chrome browser and can change settings. I know the security settings have been set quite strictly as it is a work environment. Possibly a security setting needs modifying?

Please help!

Thnks
Tim

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