3 support issues
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Muhammad Bilal
Dec 5, 2024
Why Can't I Generate Voiceovers on the Pro Version of Guide?
I was previously using the free plan of Guide to create videos and generate voiceovers effortlessly. It worked perfectly fine just a week ago. However, after upgrading to the Pro version, Iβm unable to generate voiceovers anymore. Instead, itβs prompting me to purchase additional upgrades.
Is there a policy change or a technical issue causing this? Why am I unable to access features that were previously available on the free plan? I specifically upgraded to Pro for this functionality. Please guide me on how to resolve this n without having to record voiceovers manually, as I need to generate them automatically. i need an immediate feed back
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Rafael Xavier
Feb 19, 2024
External Captures
Hello, I would like to know a way to capture the guide information in external situations, for example: browser bar.
Or how can we attach images and videos to the guides
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Tim McDonald
Jun 17, 2023
Not working
Hi,
After hitting stop on the browser extension after capturing a how-to video the guide does not appear anywhere.
I'm admin on chrome browser and can change settings. I know the security settings have been set quite strictly as it is a work environment. Possibly a security setting needs modifying?
Please help!
Thnks
Tim
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