15 support issues
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tendai mtengwa
Nov 11, 2020
Enquiry regarding my grepsr account
I am having problems with my grepsr account,its failing to scraw data because its saying there are 3 files running and its been more that 20hours now and the files had about 15products each..l dont know what might be the problem..
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Alex Kriman
Dec 31, 2019
Reviews
Hi,
I can't tag the stars from Amazon reviews ?
My idea is to get those stars into excel, so I can figure out how to count the stars when analyzing the reviews.
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Sarvesh Warge
Aug 23, 2019
I cant download the scraped data.
I scraped data from a website, It took around a hour to scrape 2000 records and then it stopped. but I can't download it in any file format. It says contact support.
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Magdaline Alukhava
May 14, 2019
Invalid links
How do I retrieve data for links that
are invalid?
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Courtney Trusty
May 12, 2019
Won't pull data from simple website
I'm trying to use Grepsr to pull data from a webpage that has all the information on one page. No pagination, no infinite scroll, just everything on one page.
Even though the tool shows it's selecting each element, and the data preview shows correctly. When the scrape is run, it doesn't pull the data.
Is anyone else having this issue?
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Myles
Apr 21, 2019
Pagination/Details
Hi I'm trying to scrape two fields from a search results page and 10 fields from the details page of the items. However when I select the details page and add fields, the extension seems to start over and I'm only able to scrape the data from the details page. Hence when I crawl I only get one line of 10 detail fields in my report.
Any way to fix this?
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Zakary M. Brown
Feb 25, 2019
Multiple Detail Pages?
Hi grepsr team,
I am interested in scraping 2 levels of Detail. After the first main page I can select a link, add the URL, and continue to get a Details page. However, for my project I need to click on another link and get to a 2nd Details page. Does grepsr have this capability? How can I get nested Details pages?
Thanks!
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Ewen Vile
Apr 22, 2018
email support
Are you supporting Grepsr via email?
I'm getting no response.
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Md. Ali
Jan 8, 2018
can i crawl more than one page at once.?
Thank you for giving us this tools.
can't crawl more than one page at once.
can i start crawling all page or more than one page at once?
i mean ,is there any way for it?
thank you.
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sebiose
Dec 19, 2017
Login
Tool seems nice. But has some issues. I finished the selections and then it asks me to login, but I can't fill in any of the fields (login fields)
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