Reviews: GoTo for Google Chrome

3.4 out of 5

29 ratings

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Michael SchnebelenAug 31, 2021

Extension has just completely stopped working. Says to sign in but there is no field for username or password and hitting "sign in" does nothing. Actually a pretty solid extension if it worked. UPDATE: I finally figured out that the extension stopped playing nice with my VPN gateway. Never had an issue with it prior to a couple days ago. Unfortunately, if I have to choose one or the other I have to choose our VPN gateway at my office for our systems so it looks like I will no longer be a... Show more

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Dipak NandhaAug 26, 2021

Its so practical, GoToConnect team have really given attention to detail on how it calls to (webphone), Desk Phone and GTC Desktop Application. They have made sure that the all number format (tel:xxx URL as well as plain text) can be called with ease.

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Decade LogisticsApr 19, 2021

just got this Update from Jive to Gotoconnect, FRUSTRATED? no, I'M EXTREMLY FRUSTRATED. The old version it was a lot better than this one, This one doesn't recognize the phone numbers from GOOGLE SHEETS, you can not chose which "device" will ring while you are using the click to call option. I like updates but when those are good ones , I see no reason for update when the extension takes from you all what it was good in the extension, EXTREMLY DISSAPOINTED IN THIS UPDATE

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Jon CarmackOct 23, 2020

Great extension when it works. Today I discovered that it is incompatible with the new Facebook redesign. I have the Jive gotoconnect extension installed on chromium-edge from the chrome web store. It is mangling post text in the new facebook and makes the courser jump all over the place when copying/pasting/typing. This makes it impossible to post or edit page posts accurately. Disabling Jive extension immediately fixes the issue, reenabling causes the issue again. Hope they can discover the... Show more

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Drive With DougMar 4, 2020

Correction to a previous review of mine, I reached out to Support, and they got back with me the next day, there is a bug on Google Chrome that you have to use your mouse to click to sign in, instead of hitting the Enter key, which fixed everything. Good program, helps with making calls quickly

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Arthur ZiarekOct 29, 2019

This app is great when it works which isn't very often.

1 person found this review to be helpful
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Tommy TrucksAug 17, 2019

The only way it works reliably is if you keep the settings tab open. As long as you don't mind having that extra browser window open all the time, it works great. We have been using Jive for about 1 year and the service is 5 star! I just wish they would fix the chrome plugin.

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DerekMar 28, 2019

Doesn't work for me either. i want it to work well with my softphone app, so we can click to dial from our web browser... Come on!

1 person found this review to be helpful
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Nathan MaharajFeb 1, 2019

No notification when I'm receiving a call. You had 1 job, Jive...

2 out of 3 found this helpful
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Richard ScottAug 2, 2018

it is so easy to use and saves me time

1 person found this review to be helpful
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