Gong Extension - Chrome Web Store
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Overview

Streamline pipeline growth workflows by bringing Gong Engage into Salesforce and your reps’ Gmail inboxes.

The Gong Extension streamlines pipeline growth by integrating Gong Engage into Salesforce and your reps' Gmail inboxes. It brings the power of Gong, with its data-driven insights based on customer interactions, and enterprise-level security, into revenue team workflows to save them time. Gmail 🟣 Tracking: Track email performance, including open and click-through rates, to monitor buying signals and follow up at the right time. 🟣 Templates: Easily browse and apply your Gong Engage templates to increase reply rates and move deals forward. 🟣 Do not contact: Look for the red dot on the contact icon next to someone’s name in Gmail so you know that person is marked as Do not contact in Gong. Salesforce 🟣 Add people to Gong Engage flows: Add contacts directly to Gong Engage flows without leaving Salesforce. Gmail and Salesforce 🟣 See when someone is a contact or lead in Gong: Get visual indications in Gmail and Salesforce when someone is logged as a contact or lead in Gong. 🟣 Contact view: Get full context on your contacts to multi-thread more effectively and update CRM fields on the spot. 🟣 Ask anything: Ask open-ended questions and receive instant insights about contacts powered by Gong AI. Stay tuned for more upcoming features that bring the power of Gong to you, elevating your sales productivity wherever you go. To enable this extension, you need an Engage license. To start using it, sign in to Gmail and Salesforce with the email address you use with Gong.

4.7 out of 513 ratings

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Review's profile picture

Devin HarriganMay 22, 2024

Barely works. Had to deal with support, who was helpful, but then gave me the following explanation "issue with the Gong backend. This would make Chrome extension functionality silently fail. Our team released a new version of the extension yesterday(05/20), 1.0.14" Did I miss the email or comms that told me I needed to do this?

3 out of 12 found this helpful
Replier's profile picture

Anthony BradyDeveloperJun 13, 2024

Hi Devin - We’re sorry to hear about your experience with the Gong Extension. The version you used before May 28th, 2024, was a beta version available only to customers who opted in to help us test its stability. We’ve since released it to all eligible customers, fixing major bugs. In the coming month, we’ll add more functionality to continue to optimize your workflows. Please keep sharing your feedback with our customer support team, as it helps us continuously improve our product and your experience!

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Dani FlemingMay 15, 2024

so convenient!!!!

9 out of 10 found this helpful

Details

  • Version
    1.0.20
  • Updated
    July 8, 2024
  • Offered by
    Gong Beta
  • Size
    668KiB
  • Languages
    English
  • Developer
    Gong
    201 Spear St 13th floor San Francisco, CA 94105-1630 US
    Email
    vanja.tesin@gong.io
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Gong Extension has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Gong Extension handles the following:

Personal communications
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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