20 support issues
For additional help, check out the developer's support site.
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Nicole Wolfe
Apr 3, 2023
Not downloading into usable file
Hi there. I have added the extension and have been able to download the files through there. However, each time the file is still downloading into a format that cannot be opened or read. Anyone know how to fix this?
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tegbir singh
Mar 14, 2022
GitZip stopped working
GitZip was working all fine till yesterday. But today when I tried to double click the directory for downloading it, nothing seem to be happening. IDK what has led this to happen. Can you please help me to get GitZip back running.
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张成林(林)
Apr 28, 2020
黑色
在windows黑色背景的时候,你们的图标几乎看不清楚了。
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张成林(林)
Apr 28, 2020
黑色
在windows黑色背景的时候,你们的图标几乎看不清楚了。
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Pablo Suarez Beltran
Apr 7, 2020
reasearch-git
Hi, I'm trying to use this on my university's research-git.myuniversity.edu and it's not working or popping up at all. Any idea what's going wrong?
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MarkyMarc Hellwach (Dunkel drauf.!)
Mar 26, 2020
Betreff=Problem=It_can_make_the_sub-directories_and_files_of_github_repository_as_zip_and_download_it
It can make the sub-directories and files of github repository as zip and download it
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Hiren Vadagama
Oct 27, 2019
Add bright icon for dark chrome themes
Currently the icon for the extension is black. I am using the dark theme in my system and so Chrome is also in dark mode. The icon is invisible in dark background. Please add option for user to switch dark or bright icon or add support to switch the icon based on browser theme selected.
For example, I use this other extension : https://chrome.google.com/webstore/detail/window-resizer/kkelicaakdanhinjdeammmilcgefonfh
They have option to select dark, bright or mix sort of icon to display.
Thank you.
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David Rigby
Sep 22, 2019
Rate Limit exceeded
On my second attempt to download, I got the "rate limit" warning. The below extract from GitZip Overview describes what to do if this happens.
However, when I click on the GitZip icon, I don't see the Get Token menu option.
There is an "Options" menu item but it is greyed out.
Hope the developer sees this .......... or should I be posting it in "Support" ......... the tab for which I have just seen.
Get Token:
- If you see the "Rate Limit" warning message on progress dashboard, you should get the Github API access token for upgrade rate limit. GitZip provide a convenient way for it:
1. Click GitZip Extension icon on your browser.
2. Click "Normal" or "Private" link beside "Get Token".
3. Authorize GitZip permission on Github auth page.
4. Back to repo page of the beginning.
5. Continue to use.
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Aleksandr Chashchin
Jul 1, 2019
Having this issue all the time
Check token and scopes... Not found
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Ben Cheshire
Apr 1, 2019
Check token and scopes... Not found
Currently getting this error message whenever I try downloading a folder :_(
Collect blob urls...
Check token and scopes...
Not Found
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