237 support issues
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- Questions
- Suggestions
- Problems
Nils Bocklitz
Oct 17, 2024
Rechnung
Hallo, die App ist super. Können Sie mir die Rechnung per Mail senden? Leider kann ich mich nirgends einloggen und die Rechnung einsehen.
Liomon
Oct 11, 2024
Gif from Snapshot Frames
I would like a feature to click a snapshot button to set my own frames in the grid while framing a video/recording. It would be much more efficient to select data for data/animation reference, rather than recording the entire gif and deleting frames between each frame I want. Could you possibly implement this? Will subscribe for it.
phillip yang
Oct 4, 2024
Show Dot cursor location and click animation
Hi, have purchased the premium version. Great App! very handy. I am having an issue showing the dot cursor when I click and load another page. It works on the current page I start the recording but when I click to another page the dot cursor disappears. Help would be much appreciated.
Aaron Grogg
Oct 3, 2024
"This extension may soon no longer be supported"??
I am getting the above message in my Extensions panel in Chrome.
If this is true, then I hope with all hope that there are plans to upgrade this extension so it can continue to work in Chrome...
I use this quite often, and would hate to lose it...
Either way, thanks for the wonderful, sharing energy that allowed me to use it all this time...
Cheers,
Atg
Jesseca Tran
Sep 27, 2024
Screen capture only recording 30 secs even if set to no limit
Hi there, I have purchased the premium version of chrome capture and in settings have set the recording length to no limit but it is still automatically ending the recording at 30 secs.
Aymen Khedhriya
Sep 23, 2024
Website redesign
Hi,
I would like to get in touch regarding the current official website for the screen capture plugin.
We are liking the product and would love to contribute.
Please let me know your thoughts, or simply get in touch via: https:// aymkh .tn
Γιάννης Χρονιάρης
Sep 22, 2024
sound on video
- It is possible for the video to record the corresponding voice
Tomás P Lagomarsino
Sep 3, 2024
Animation on click (a circle around the pointer) will continue after recording is finished
After the recording finishes, the click animation is still active, even if there is no a recording in progress
Shafiq Shatar
Aug 29, 2024
Account not being granted premium access after payment
Logged in to my other email which I've made payment for on Paddle, but no access to premium.
Shafiq Shatar
Aug 29, 2024
Unable to log in or switch Google Accounts
Upon clicking on Sign in with Google, it logs me into the wrong Google Account. Unable to switch Google Accounts
To reproduce:
1. Settings Page
2. Click on Get Premium button
3. Click on "Sign in here"
4. Click on "Sign in with Google"
5. Loader appears
6. Pop-up Modal appears with Paddle payment page but incorrect Gmail account
7. User is unable to switch accounts or change email address from this journey (email address field is disabled)
Could you share a workaround to ensure that I'm logged in to my email address that has access to premium please?
Thanks