Chrome Capture - screenshot & GIF

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4.6(

1.2K ratings

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ExtensionTools300,000 users

257 support issues

Anton

Jan 15, 2025

Access my premium with my private account

Hi!

I bought the premium license with my business google account. I still changed the email back then to my private one. Still, the sale is connected to business account because I was logged in with it.

Now I am working with a new company and I want to use my premium with another google account? How can I do it?

Best
A

john smith jr

Jan 11, 2025

or just after you delete the frames you do not see them

There must be a better way to select lots of frames in a line to Delete them

john smith jr

Jan 11, 2025

You don't make it easy to select the frame I wan't

Be better just selecting What frames I want
I click on the first frame and I use the skim bar to find what I need to cut off And I press the SHIFT KEY and click on the other one to get it to highlight the ones I don't want & click on remove all on your tools
but the 2 time I do it for the last frames I don't want ...It selects the ones I want to keep plus the ones I do not want
So can you make it easier to USE

Jesseca Tran

Jan 9, 2025

Change email address for premium account

Hi there,

I purchased the premium account for this extension on an old work email but was hoping I would be able to change it to my personal email.

Thank you!

Iryna Shatalo

Jan 2, 2025

GIF recording stopped working

Hey, I've been using the paid version of this app for some time, and recently (let's say at least the last 10+ days), every time I record a GIF and get redirected to the GIF editor, there's no recorded GIF, and it just asks me to upload the file but doesn't show my recorded GIF. Please let me know how to get this resolved. Thanks!

Ashar Najum

Dec 29, 2024

Refund.

Hi, I bought the premium today but it is not working well. The quality of GIF is not that good. . Can you please issue the refund.
Thx.

Jonathan Holden

Dec 28, 2024

no longer supported

I've used this extension, but now Google is telling me it's no longer supported... what's going on?

Mike Santana

Dec 19, 2024

Right Click Context Menu

How do I disable the extension from appear in the right click context menu? If there is no option, can it be created please?

Philipp Golob

Dec 16, 2024

Invoice

I need an invoice. Where do i get it?

Ari LiVigni

Dec 12, 2024

Can it record microphone and speaker audio

I don't see a setting for recording audio for either microphone or speaker. I recorded a zoom and there was no sound.