16 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Pranav
Apr 6, 2024
Hi My extension stopped working, can you please help me?
Hello Sir, I am trying to use GECKODM to download videos and it stopped working recently. Can you help me with this?
Kate Wang
Feb 28, 2022
stop working
Loved it for last whole year, but feel it stop working in this new semester for echo360.net.au. Please help for that
SuperFastGreasedPig
Jul 13, 2021
File naming
Downloads should be named with date and include the course title from the page the urls were collected. Thanks!
Dhafer Al Dossary
Jul 1, 2020
Stopped working
It stopped working. Please help. I click load lectures on page but nothing shows up. It used to work perfectly.
Avery Golombek
Feb 12, 2020
Videos appear in list but do not download
Hi - I see the videos available for download on echo360 when I click "LOAD LECTURES ON PAGE" but highlighting 1 or many and then clicking "DOWNLOAD" does nothing. I can submit a video if you would like.
B P1
Jan 8, 2020
Downloading two video feeds
Hello i currently have a lecture series where there are two video feeds one of the powerpoint and one of the lecture hall is it possible to download from both feeds. i.e. get two videos
Baron Von Scrub
Jul 6, 2019
Extension can't find lectures for a given topic
Hi, I'm with the University of New England. It uses the Echo360 system, and I *have* had luck downloading on a previous topic, however with this new topic the lectures simply won't load into the extension. They are watchable in-browser, and listed right in front of me, GeckoDM has all the right permissions, but simply won't find them.
I wondered if the videos were maybe uploaded in a different format, but the topic is taught by the same teacher, so I suspect the format is going to be identical. Thanks.
Oscar
Feb 4, 2019
Downloading not working
Hello, just trying out the geckoDM extension and it turns out it won't download at all.
I go to the echo360 library and open a lecture series. I then select the geckoDM extension and click on 'LOAD LECTURES ON PAGE', which refreshes the page. I then select a lecture or a number, and finally press download.
Whether 'Download in HD' is checked or not, the extension refreshes and all the lectures disappear. Nothing is downloaded.
This would be a helpful extension, so I would be grateful if you could resolve the issue.
Fariha Khan
Oct 25, 2018
Wont download
The screen flashes but lectures dont show up in the window to download
Dara Ó hEidhin
Sep 5, 2018
Add time to lecture date
Hi guys,
Cheers for the handy app. Is it possible to add time as some subjects have multiple lectures per day on the same subject. Cheers!!
see screenshot below
https://goo.gl/KLauyv