16 support issues

For additional help, check out the developer's support site.

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Pranav

Apr 6, 2024

Hi My extension stopped working, can you please help me?

Hello Sir, I am trying to use GECKODM to download videos and it stopped working recently. Can you help me with this?

Kate Wang

Feb 28, 2022

stop working

Loved it for last whole year, but feel it stop working in this new semester for echo360.net.au. Please help for that

SuperFastGreasedPig

Jul 13, 2021

File naming

Downloads should be named with date and include the course title from the page the urls were collected. Thanks!

Dhafer Al Dossary

Jul 1, 2020

Stopped working

It stopped working. Please help. I click load lectures on page but nothing shows up. It used to work perfectly.

Avery Golombek

Feb 12, 2020

Videos appear in list but do not download

Hi - I see the videos available for download on echo360 when I click "LOAD LECTURES ON PAGE" but highlighting 1 or many and then clicking "DOWNLOAD" does nothing. I can submit a video if you would like.

B P1

Jan 8, 2020

Downloading two video feeds

Hello i currently have a lecture series where there are two video feeds one of the powerpoint and one of the lecture hall is it possible to download from both feeds. i.e. get two videos

Baron Von Scrub

Jul 6, 2019

Extension can't find lectures for a given topic

Hi, I'm with the University of New England. It uses the Echo360 system, and I *have* had luck downloading on a previous topic, however with this new topic the lectures simply won't load into the extension. They are watchable in-browser, and listed right in front of me, GeckoDM has all the right permissions, but simply won't find them.

I wondered if the videos were maybe uploaded in a different format, but the topic is taught by the same teacher, so I suspect the format is going to be identical. Thanks.

Oscar

Feb 4, 2019

Downloading not working

Hello, just trying out the geckoDM extension and it turns out it won't download at all.

I go to the echo360 library and open a lecture series. I then select the geckoDM extension and click on 'LOAD LECTURES ON PAGE', which refreshes the page. I then select a lecture or a number, and finally press download.

Whether 'Download in HD' is checked or not, the extension refreshes and all the lectures disappear. Nothing is downloaded.

This would be a helpful extension, so I would be grateful if you could resolve the issue.

Fariha Khan

Oct 25, 2018

Wont download

The screen flashes but lectures dont show up in the window to download

Dara Ó hEidhin

Sep 5, 2018

Add time to lecture date

Hi guys,
Cheers for the handy app. Is it possible to add time as some subjects have multiple lectures per day on the same subject. Cheers!!

see screenshot below
https://goo.gl/KLauyv

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