Gainsight Assist

1.8(

50 ratings

)

ExtensionWorkflow & Planning10,000 users

Overview

Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day.

Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin. Gainsight users can access your Gainsight email templates directly within Gmail, saving you time when composing customer emails and helping to drive consistency in your communications. And, the ability to log emails to Timeline from within your inbox saves time and ensures that every important conversation is captured. By installing this extension, you agree to the Gainsight Privacy Policy at https://www.gainsight.com/policy/privacy/ For more information, please visit https://www.gainsight.com.

1.8 out of 5
50 ratings
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A S
Nov 11, 2024

Same as everyone else. Useful when it works, but it's so unreliable. Have had to uninstall and re-install 2-3x+ already which is so needlessly time consuming

Andrew Furze
Oct 25, 2024

Constant problems with syncing back to Gainsight. Feels like it works for two days and then something else breaks. Garbage.

2 out of 2 found this helpful

Julia Pineda
Oct 15, 2024

GS what is going on? You are making us more inefficient at our job. 1. when sending a new email, a user has to click ADD THIS EMAIL TO TIMELINE every single time, any reason it doesn't default to have that box checked off? 2. I have to install and uninstall the chrome extension about 2-3x per week just to get it to work. 3. When dealing with Multi-locations, you all don't sync emails to all locations just one which is time consuming for the user to go back into GS to edit the message and add... Show more

4 out of 4 found this helpful

Details

Version
8.0.1
Updated
November 14, 2024
Flag concern
Offered by
Gainsight
Size
1.2MiB
Languages
English (United States)
Developer
Gainsight, Inc.
350 Bay St Ste 100 San Francisco, CA 94133 US
Email
appshelp@gainsight.com
Phone
+91 91211 71008
Trader
This developer has identified itself as a trader per the definition from the European Union.
D-U-N-S
079091855

Privacy

Gainsight Assist has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.