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Gainsight Assist

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Overview

Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day.

Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin. Gainsight users can access your Gainsight email templates directly within Gmail, saving you time when composing customer emails and helping to drive consistency in your communications. And, the ability to log emails to Timeline from within your inbox saves time and ensures that every important conversation is captured. By installing this extension, you agree to the Gainsight Privacy Policy at https://www.gainsight.com/policy/privacy/ For more information, please visit https://www.gainsight.com.

1.8 out of 547 ratings

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Grace MasseySep 26, 2024

Not a fan of the new plug in. The slider gets in the way of writing emails and blocks a portion of your text which I haven't found a way around yet. And the pop-out when associating emails with accounts has really bad formatting and shows up with windows that are oddly layered. Also not a big fan of the multiple clicks to complete what used to be a much more simple action.

1 person found this review to be helpful
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Brian AsherSep 25, 2024

Don't want to just pile on but the updates to Gainsight Assist (multiple clicks to log emails) has essentially made this unusable.

1 person found this review to be helpful
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Tobias CollisonSep 17, 2024

What have they done!? Adding clicks and complexity to a simple request of logging an email. It's already frustrating that is isn't fully automated Since the awful update - the extension constantly disappears. How could such a big company get it so wrong

5 out of 5 found this helpful

Details

  • Version
    7.0.1
  • Updated
    August 28, 2024
  • Offered by
    Gainsight
  • Size
    1.2MiB
  • Languages
    English (United States)
  • Developer
    Gainsight, Inc.
    350 Bay St Ste 100 San Francisco, CA 94133 US
    Email
    appshelp@gainsight.com
    Phone
    +91 91211 71008
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.
  • D-U-N-S
    079091855

Privacy

Gainsight Assist has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Gainsight Assist handles the following:

Personally identifiable information
Authentication information

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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