Freshdesk

RONINSIDE

Lack of support for non gmail addresses and I can't uninstall it as it's not shown in my Extensions list.

How to unintall this ?

Freshdesk did an update to the app and now it takes multiple clicks just to sign on to the helpdesk. Before when if I was already signed into my email I could just launch freshdesk without me asking which account to use, and then another page telling me my administrator has approved the page. This is three more clicks added making our users very upset with the changes. We will probably dump this product soon if freshdesk can not revert back prior to the change.

Greate solution

Have used for almost a year now - great product