Freshdesk
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Freshdesk

freshdesk.com
3.7(

40 ratings

)
8,000 users
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Overview

Everything a business needs to deliver exceptional customer support - trusted by 100,000+ companies worldwide

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more) With over 100,000 customers, Freshdesk helps business always stay on top of customer requests and also combines with all Google GSuite Apps. - Brings in contact information from Google Contacts into your Freshdesk tickets - View complete ticket history from Freshdesk on Gmail - Get in-depth analysis of customers from Google Analytics inside Freshdesk - Start hangouts with customers from within Freshdesk tickets and lots more. Honda, Sony, Toshiba, Bridgestone and more rely on Freshdesk for their customer support needs. - Categorize and prioritise issues and set business automations - Enable self-service through knowledge base and forums - Integrated gamification to improve agent productivity - Easy and smooth interface that you can learn in no time - Integrate with a host of other apps on the Freshdesk App gallery You can even build your own apps to improve Freshdesk functionality. Sign up today! Note: Only users with administrator access in both Freshdesk and Google account can install this app.

3.7 out of 540 ratings

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Ron LegarskiFeb 21, 2020

RONINSIDE

0 out of 3 people found this helpful
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ALAIN BORAApr 26, 2018

Lack of support for non gmail addresses and I can't uninstall it as it's not shown in my Extensions list.

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JC RoyAug 15, 2016

How to unintall this ?

2 out of 2 people found this helpful

Details

  • Version
    0.0.0.8
  • Updated
    June 15, 2017
  • Size
    9.24KiB
  • Languages
    English (United States)
  • Developer
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.

Support

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