Freshdesk Auto-Expand Sidebar Apps

Automatically expands collapsed custom app panels in the Freshdesk ticket sidebar.

Freshdesk stopped auto-expanding custom app cards in the ticket sidebar, so agents have to click open every third-party panel (external links, related tickets, CRM lookups, etc.) on every single ticket they open. This extension fixes that. It watches the ticket sidebar and automatically clicks open every collapsed app panel, in order from top to bottom, as soon as it appears — including panels that load in asynchronously or only mount after you switch tickets. Features: - Expands every collapsed sidebar app panel automatically - Opens panels in top-to-bottom order, one at a time, so nothing is skipped by fast re-renders - Re-runs automatically when you navigate between tickets (no page reload needed, since Freshdesk is a single-page app) - No configuration, accounts, or data collection — it only reads and clicks elements already present on the page This is an independent, unofficial utility and is not affiliated with, endorsed by, or sponsored by Freshworks Inc. or Freshdesk.