Freshdesk AI Assistant

ExtensionTools1 user

Overview

AI-powered reply suggestions for Freshdesk tickets using your knowledge base

Freshdesk AI Assistant helps customer support agents respond faster and more accurately. Features: • AI-powered reply suggestions based on your knowledge base • Automatic order lookup from Shopify integration • Real-time package tracking status • Learn from past resolved tickets • Scenario-based guidance for common customer situations • One-click insert replies into Freshdesk editor Simply open a Freshdesk ticket and click "AI Reply" to get intelligent response suggestions. The AI uses your uploaded documents, learned replies, and custom scenarios to craft personalized responses. Perfect for e-commerce support teams looking to improve response times and consistency.

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Details

Version
2.4
Updated
March 8, 2026
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Offered by
TheCreator
Size
132KiB
Languages
English (United States)
Developer
Email
dbromberg1@gmail.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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Freshdesk AI Assistant has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.