Overview
Rings for SLA warnings, includes notes/translator/lunch/logout reminders, and DisasterReady language room alerts.
Freshchat Helper is a productivity extension designed for support agents using Freshchat. It provides real-time SLA reminder alerts, customizable timers, and sound notifications to ensure timely responses to assigned chats. The extension includes useful tools such as manual countdown timers, notes per conversation, quick access utilities, and alert systems for inactivity or missed responses. It also supports additional features like translation assistance, lunch and logout reminders, and DisasterReady language routing alerts. With a lightweight and user-friendly interface, Freshchat Helper improves workflow efficiency, reduces missed messages, and helps agents stay organized during high-volume support sessions.
Details
- Version1.7.0
- UpdatedApril 1, 2026
- Offered bykineebino
- Size32.02KiB
- LanguagesEnglish
- DeveloperN/A
Sweileh Amman 11910 JOEmail
zalshishani@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Freshchat Helper (Light/Dark Toggle + Scroll Fix) has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Freshchat Helper (Light/Dark Toggle + Scroll Fix) handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
