Forest Assist

forestadmin.com

5.0(

5 ratings

)

Extension Workflow and planning181 users

Overview

Access your customer support workflows within your ticketing tool.

Customer support requires using tools such as a ticketing system and an admin panel, and constantly switching between them. That's a lot of context switching when you're dealing with tens of tickets a day 🤯 Thanks to Forest Assist, you can access your issue resolution workflows in a side panel within your customer support tool, and lower your ticket handling time! With all relevant customer data and actions within your ticketing system, handle support requests without switching tabs, for example: ● Change a user's plan ● Apply a promo code ● Manage invoices ❓How it works? Forest Assist connects to your existing Forest Admin project, giving you access to actions and data directly within your ticketing system. By automatically matching the Requester to customers from your DB, Forest Assist enables you to quickly act on the support ticket at hand. 🌲 What is Forest Admin? Forest Admin provides customizable tools tailored to your unique Support processes, enabling your teams to efficiently handle customer requests. Visit https://www.forestadmin.com/ to learn more.

5 out of 5
5 ratings
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Details

Version
0.5
Updated
5 December 2024
Flag concern
Size
90.59KiB
Languages
English
Developer
Forest Admin
5 Rue Cadet Paris 75009 FR
Website
Email
support@forestadmin.com
Phone
+33 6 13 63 41 17
Trader
This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions or problems, visit the developer's support site

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