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Overview

Access your customer support workflows within your ticketing tool.

Customer support requires using tools such as a ticketing system and an admin panel, and constantly switching between them. That's a lot of context switching when you're dealing with tens of tickets a day 🤯 Thanks to Forest Admin Assist, you can access your issue resolution workflows in a side panel within your customer support tool, and lower your ticket handling time! With all relevant customer data and actions within your ticketing system, handle support requests without switching tabs, for example: ● Change a user's plan ● Apply a promo code ● Manage invoices ❓How it works? Forest Admin Assist connects to your existing Forest Admin project, giving you access to actions and data directly within your ticketing system. By automatically matching the Requester to customers from your DB, Forest Admin Assist enables you to quickly act on the support ticket at hand. 🌲 What is Forest Admin? Forest Admin provides customizable tools tailored to your unique Support processes, enabling your teams to efficiently handle customer requests. Visit https://www.forestadmin.com/ to learn more.

5 out of 54 ratings

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Steve BunlonSep 27, 2024

Saves me a ton of time, having access to my customer's data in a few clicks is game changer for me !

1 person found this review to be helpful
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Morgan PerreSep 27, 2024

It is truly incredible to use. Very intuitive, simple and efficiente. Looking forward to more tools integration.

2 out of 2 found this helpful

Details

  • Version
    0.1
  • Updated
    September 27, 2024
  • Size
    25.1KiB
  • Languages
    English
  • Developer
    Arnaud Besnier
    8 Rue Bertrand Geslin Nantes 44000 FR
    Website
    Email
    arnaud@forestadmin.com
    Phone
    +33 7 83 37 33 35
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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