Overview
Access your customer support workflows within your ticketing tool.
Customer support requires using tools such as a ticketing system and an admin panel, and constantly switching between them. That's a lot of context switching when you're dealing with tens of tickets a day 🤯 Thanks to Forest Admin Assist, you can access your issue resolution workflows in a side panel within your customer support tool, and lower your ticket handling time! With all relevant customer data and actions within your ticketing system, handle support requests without switching tabs, for example: ● Change a user's plan ● Apply a promo code ● Manage invoices ❓How it works? Forest Admin Assist connects to your existing Forest Admin project, giving you access to actions and data directly within your ticketing system. By automatically matching the Requester to customers from your DB, Forest Admin Assist enables you to quickly act on the support ticket at hand. 🌲 What is Forest Admin? Forest Admin provides customizable tools tailored to your unique Support processes, enabling your teams to efficiently handle customer requests. Visit https://www.forestadmin.com/ to learn more.
Steve BunlonSep 27, 2024
Saves me a ton of time, having access to my customer's data in a few clicks is game changer for me !
Morgan PerreSep 27, 2024
It is truly incredible to use. Very intuitive, simple and efficiente. Looking forward to more tools integration.
Details
- Version0.1
- UpdatedSeptember 27, 2024
- Size25.1KiB
- LanguagesEnglish
- DeveloperArnaud BesnierWebsite
8 Rue Bertrand Geslin Nantes 44000 FREmail
arnaud@forestadmin.comPhone
+33 7 83 37 33 35 - TraderThis developer has identified itself as a trader per the definition from the European Union.
Privacy
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site