Follow-up CRM – Lead Stages, Notes & Reminders for WhatsApp by GrabNear

Lead stages, notes, follow-up reminders and a reply timer for new enquiries on WhatsApp Web. Never miss a lead again.

Turn WhatsApp Web into a simple CRM. Track every lead right inside the chat, reply to new enquiries fast, get reminded when it's time to follow up, and reply quicker with saved messages. NEW ENQUIRIES & REPLY TIMER • Add a new enquiry in seconds: name, number and property • A clock shows how long each new enquiry has waited for your first reply, with an alert after 15 minutes • Repeat buyers are flagged when they enquire again • Reply on WhatsApp with your own first-reply message, ready to send LEAD STAGES ON EVERY CHAT • Open any chat and click "Add lead" to give it a stage: New lead, Interested, Meeting, Negotiation, Won or Lost • Make the stages your own: rename, recolour, reorder, add or remove them • Stage labels appear next to each chat in your list NOTES & FOLLOW-UP REMINDERS • Notes save as you type • Set a follow-up in one click, or pick any date and exact time • A desktop reminder appears when it's due, with "Open chat" and "Snooze" DASHBOARD • A board with a column for every stage; drag a lead to move it along • See waiting enquiries, due today and overdue at a glance • Search, filter and export everything to Excel QUICK REPLIES • Save the messages you send every day • One click puts the text in the message box with the contact's first name filled in • You always press Send yourself: nothing is ever sent automatically PRIVATE BY DESIGN • No account needed • Your leads, notes and reminders stay in your browser • Back up and restore your data any time • Optional: connect a GrabNear account to save chosen leads there Follow-up CRM is an independent product and is not affiliated with or endorsed by WhatsApp or Meta.