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Fluvi Assistant

fluvi.com
5.0(

1 rating

)
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Overview

Answer your customer support emails in SellerCentral, HelpScout and Gmail with a single click. Powered by AI.

Fluvi Assistant: AI-Powered Email Responder for Amazon Sellers Delivering exceptional customer service is crucial for any business, especially in the digital marketplace where face-to-face interactions are absent. In the fast-paced world of e-commerce and Amazon, managing customer support messages is a daily necessity. Each interaction can significantly impact a customer's decision to start or continue doing business with you, influencing their perception of your company. Crafting the perfect response to sway customers positively is challenging. Customers expect prompt handling, seamless resolution, professional communication, flawless grammar, and clear messages. Consistency in tone and service is essential, regardless of your team's size or location. Introducing Fluvi Assistant Fluvi Assistant, a groundbreaking feature by Fluvi, is an AI-powered email response generator designed to revolutionize your customer support. It "reads" incoming emails, comprehends the customer's issue or question, and generates a tailored response within seconds, in any language! Key Features: - Instant AI Responses: Fluvi Assistant overlays an "AI Response" button on supported platforms like SellerCentral, HelpScout, and Gmail. With a single click, it generates a response directly on the page. - Enhanced Customization: Improve Assistant’s responses by adding specific instructions for your products on the Fluvi platform. The Assistant considers these instructions to craft more precise and personalized replies. Why Choose Fluvi Assistant? - Save Time: Automate your email responses to handle customer queries faster. - Maintain Consistency: Ensure a consistent and professional tone across all customer interactions. - Multilingual Support: Respond to customers in their preferred language effortlessly. Transform your customer support with Fluvi Assistant and enhance your customer relationships with swift, accurate, and professional email responses. Download the Fluvi Assistant Chrome extension today and take your Amazon business to the next level!

5 out of 51 rating

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Review's profile picture

Henrik AnderssonMay 28, 2024

Me and team has been using Fluvi Assistant to answer our customer support emails received in Amazon Seller Central and Helpscout. The plugin works great and handles all basic customer questions out of the box. It deals with product specific questions well too but to get full value out of it, product information should be added to Fluvi's platform. Assistant will then read this information before it creates email answers. The main benefit for us is that Assistant deals with received customer ... Show more

Details

  • Version
    1.7.4
  • Updated
    November 18, 2024
  • Features
    Offers in-app purchases
  • Size
    634KiB
  • Languages
    English
  • Developer
    Scandi Group
    Website
    Email
    support@fluvi.com
    Phone
    +46 73 922 55 10
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Fluvi Assistant has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Fluvi Assistant handles the following:

Authentication information
Personal communications
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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