5 support issues
For additional help, check out the developer's support site.
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Meri New
Apr 7, 2024
"Could Not move extension directory into profile"
I am having the same issue as everyone else. One of the reasons I chose Aura was bc it had the password package. Now I can't use it? I have tried shutting down the online security as well as the firewall, neither of which work add this extension. Please help!! I have contacted support, but they have no idea, so I am left with not having it. Shall I cancel membership??? HELP!!
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Daniela Tsoncheva
Mar 24, 2024
Couldn't add Chrome extension to profile
I get the message "Could not move extension directory into profile" when I try to install the extension. Please help!
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Madison Pierce
Mar 20, 2024
"Could not move extension directory into profile"
I am trying to download the Aura chrome extension and I keep getting error messages saying "Could not move extension directory into profile"... I have done everything I can think of to troubleshoot. please help?
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Aidan Wishart
Mar 11, 2024
Failure to download Chrome Extension
I am constantly getting an erro which says "Could not move extension directory into profile" what am I suppose to do?
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David Neglia
Feb 20, 2024
Cannot install extension
Extension stopped working (unable to sign in despite entering correct credentials and pass code) removed extension, i cannot reload , eventually the install process times out.
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