FitsCargo (8D) Airhawq support

Shipment details, rate options and native workflows inside Quote Queue.

The challenge Air cargo inquiries often arrive as chat messages, emails, or screenshots. Entering them in Airhawq means retyping weights and dimensions, checking units, and repeating shipment details when a customer asks for rates to several destinations. Once rates arrive, a sales agent still needs to know which inquiries are waiting for a cost, which quotes are ready to copy, and whether a rate has changed since the last quote was prepared. How the extension helps FitsCargo (8D) Airhawq support brings these tasks into New Quote and Quote Queue. It turns customer requests into editable drafts, highlights inquiries that need follow-up, and shows quote status beside each rate option. Key features • Inquiry entry: Paste text or a screenshot to extract airports, commodity, cargo-ready date, pieces, weight, and dimensions. Review estimated or inconsistent values before saving. For requests with multiple destinations, review and save a separate inquiry for each destination. • Rate follow-up: Filter the current queue page for inquiries with no route or no published buying rate. Copy their inquiry numbers into a follow-up message. Inquiries marked Lost are excluded. • Customer quotes: Compare routes, buying rates, margins, and selling rates side by side. Add transit time and copy a formatted quote. The Copy quote button is yellow before copying, green after copying, and orange when an option changes and needs to be copied again. Copy status does not confirm delivery to the customer. • Reports and Excel exports: Summarize monthly inquiries and successful shipments by customer. Review observed waiting times for routes and costs in minutes, and export inquiry details or customer names to Excel. Requirements: An Airhawq account is required. Optional AI analysis requires a separately configured Windows companion service. When you select Analyze Inquiry, the service sends the text or screenshots you provide to OpenAI. Filtering, quote copying, reporting, and Excel exports do not require AI.